Founded in 2014, Mable has become one of Australia's largest and fastest growing healthtech marketplaces. Our platform is an online community of independent support workers who offer their services directly to people who are seeking aged care or disability support.

Mable began when our co-founder Peter Scutt teamed up with his friend and colleague, Tony Charara, after struggling to find the right home care solution for his parents. That collaboration resulted in an entirely new concept in community care led by the people that matter, which we've been constantly refining and improving upon ever since.

With over 3 million hours of support being facilitated through its platform annually, Mable has been growing at a very fast pace and is now at 250+ employees strong.

We’re thrilled to have been recognised within AFR’s Fast 100 list in 2021, Deloitte’s Tech Fast 50 2021 Awards and we won the Australian Growth & Australian Technology Growth Company of the Year Award 2020! This is an awesome opportunity to join a thriving scale up whose profit for purpose mission is transforming the aged care and disability support sectors.

Mission: We’re redefining support for disability and aged care in Australia by helping people who are aging or living with disability to connect with independent support people in their community.

About the Role

You are a strategic partner, people champion and change agent. Together with senior leaders of the functions you support, you will determine the operational and strategic People initiatives for the functions to help enable teams to deliver great outcomes. This role will contribute at both hands-on and strategic levels. This includes seeking to optimise the employee lifecycle for your function e.g. performance, remuneration, reward, learning and development, talent management.

The role sits within People & Talent which is currently a team of 10. Our team is the backbone of our employee experience and we are excited to be adding exceptional talent as we scale up. The Senior HRBP here will be leading HR for teams in Customer Operations, Marketing, Finance, Operations and Risk, Trust & Safety.

The ideal candidate will bring creative and effective ideas and solutions to our scaling business as we seek to continue to evolve with a strong high performing culture.

The role is suited for a strong HR professional with a passion to help build and seek ongoing improvement in the People function to enable our teams and provide an amazing employee experience. It would suit someone who is a problem solver who understands how a business works and can identify People initiatives needed to help uplift a team’s performance.

Key accountabilities

• Partners with business leaders and line managers of the function you support to assess the business, processes, concerns, and challenges and ensure integrated People solutions and strategies are aligned to business needs.

• Partner with leaders to understand their function (i.e. design) and team (i.e. squad) needs, and, in partnership with the People & Talent team, design and build programs to help them grow and scale.

• Identify problems and opportunities for how teams work together, using insights to create team structures, goals and measures and a strong link to delivering high value outcomes while maximising engagement.

• Partner with leaders at different levels to support their ongoing leadership development, upskill them in creating high performing teams, fostering a feedback culture and creating psychological safety.

• Support business transformation initiatives and projects, identifying the need for change and directing the implementation of and adaptation to new or changing structures

• Lead the design, development of strategic people programs

• Manage internal communications and change management on people related programs and announcements.

• Key advisor for your business function for all HR-related matters.

• Act as a change agent to further enhance our growth culture

Benefits of Working at Mable

• WFH Set Up Allowance - $800 (gross) payment to all new employees to kit out their home office.

• Competitive salary packages everyone at Mable contributes to the bigger picture mission. We want you to feel rewarded with our packages & incentives.

• Floating Public Holidays is just one way the company demonstrates its commitment to the wellbeing of our people and creating a culture of greater inclusion.

• Volunteer Day A paid day per calendar year to volunteer for your community

• Wellbeing Day Enjoy a paid day each calendar year to focus on your health and wellbeing.

• Birthday Leave Take your birthday off on us!

• Work Away Work overseas for four work weeks in a rolling 12 month period so long as you are available during core business hours

• Paid Parental Leave a gender neutral policy for primary (14 weeks + super) and secondary (6x weeks + super) carers

• We value wellbeing: We’re here to support you in times of need with our Employee Assistance Program (App + counseling)

• Diversity & Inclusion we are endorsed by Work180 as an accredited employer for women in tech.

• Team hybrid working arrangements balance collaboration with home and family commitments.

• Office Location Two minutes walk from Town Hall station, we’ve recently taken over an entire floor of the Hilton Hotel building (hello, #scaleup life)

• Celebrate Success we’re here for the good vibes and celebrating our wins, no matter how big or small.

• Anniversary Awards - a visa gift card on us to celebrate each year you work at Mable

• Reward and Recognition Program We have a fun, easy and accessible Reward & Recognition Program in place, aligned to the Mable values with quarterly nominations and winners.

• Accelerate your career: Be a part of one of Australia's fastest growing Marketplaces. We are a scale-up tech-co and our people are a huge part of this. We want all of our Mablers to feel supported in their careers and for Mable to be the place where they can grow to their full potential.

Our Values

• All About People - We put our customers at the center of everything we do

• Better Together - We are stronger, better and faster when we work together

• Challenge Openly - Speak up. Candid discussion helps us make better decisions.

• Do The Right Thing, Always - We hold ourselves to the highest standard. What we say and do matters.

• CrEate Impact - We are passionate about having an impact.

Role Location

At Mable we believe that collaboration and team connection is key for success. This role can either be based in Sydney (mix of office / home) or fully remote within Australia. We're all about creating opportunities for people, regardless of where they live.

Additional Information

Mable is an equal opportunity employer. We find excellence in diversity and are committed to creating an inclusive environment for all employees.

People with lived experience of disability or personal experience with the aged care system are strongly encouraged to apply. Our interview processes are inclusive and will accommodate additional needs when required.

We’re endorsed by Work180 which showcases our commitment to our policies, flexible working and inclusion practices for women in tech.

If this role has stood out to you but you don’t feel like you ‘’tick all the boxes’’, we strongly encourage you to apply nonetheless. We value diversity across experience and you might well just bring something to the Mablehood that we are looking for!

We are a 2022 Circle Back Initiative Employer – we commit to respond to every applicant

Where to find us online:

Glassdoor: https://bit.ly/3z0K328

Youtube: https://bit.ly/34L7DlP

Instagram: https://bit.ly/3pgAOXk

Facebook: https://bit.ly/3ic6LhQ

LinkedIn: https://bit.ly/3ie6Q4U