The Director of People Operations is responsible for developing and implementing a People Strategy, in partnership with the People and Culture leadership, across PDFTron. This key leader will ensure our people analytics, total rewards strategy, systems, and tools improve business strategy and company performance as well as increase employee engagement, retention, and unique positioning within the market. Additionally, the People Operations Leader will ensure operational excellence and a positive experience for our team members globally.

The Director of People Operations reports to PDFTron’s Global Chief People Officer and will deliver impactful business results through an innovative approach to performance management, systems and tools, global rewards, and using their data analytics skills to identify business needs and actionable insights into new or refined programs.

This is a remote position with some travel required to and from the head office located in Vancouver, BC, Canada as well as other office locations, less than 10% of the time

In this role you will:

• Leads all aspects of the People Operations for PDFTron globally, including HRIS, employee lifecycle, surveys, people metrics, and acquisition integration planning/execution etc., ensuring a streamlined and inviting experience for all processes
• Lead transition and implementation of company HRIS system to be rolled out globally
• Relentlessly drive operational excellence and innovation in all areas of responsibility
• Establish the People analytics function to provide data-driven insights and highlight areas for improvement to drive our practices and decision-making
• Establish and measure key compensation, benefit, engagement, and other program metrics validating the effectiveness of programs against business objectives
• Partner with cross-functional teams and People business partners to develop dashboards and analytic models to provide business insights and interpret market or internal trends
• Evaluate the delivery and effectiveness of global People processes, in partnership with key stakeholders, to improve and scale
• Provide ongoing mentorship, training, and development to the People and Culture team
• Develop and maintain effective communication strategies to drive awareness and understanding of all company programs, systems, tools, data, and reporting
• Build deep and trusted partnerships with leaders across the organization
• Identify opportunities to improve total rewards programs, performance management, employee development programs, systems/tools, policies, and processes to ensure they support the business strategy and help drive performance
• Partner with cross-functional People team members to develop and execute reward and recognition practices, building strong and scalable processes
• Ensure compliance with all governmental regulations related to data, systems, compensation, and benefits programs globally, including reporting and regulatory changes
• Manage all vendor relationships, including budget management, vendor selection, and contract negotiations

Requirements

• Experience managing multiple People functions, balancing compliance, and business needs, and juggling short-term requests with long-term priorities/goals; with a high focus on using data/analytics to drive decision-making
• Willing and comfortable being a “player/coach” and able to roll up your sleeves to get the work done
• Able to present information and influence decision-making at every level of the organization
• Thrives on autonomy and the freedom to drive the work in your function
• Confident and able to share ideas, and opinions using your expertise to drive employee satisfaction and business success.
• Experience working in a global organization desired
• Solution-focused, analytical, flexible, organized, and obsessed with the details
• Has a work hard- play hard mentality and always looking for ways to enhance the culture of an organization and the employee experience
• Ability to maintain a high level of confidentiality and create strong workplace boundaries
• 5-7 years in a variety of People and Culture disciplines to include people operations, total rewards, or a generalist capacity
• Bachelor’s Degree in Human Resources, Finance, or related field
• Travel less than 10%
• Compensation range for this role is $110,000-$140,000 USD; the final salary will be dependent upon the individuals’ skills, experience, and qualifications.

Benefits

• Competitive salary commensurate with experience & qualifications.
• A comprehensive extended benefits package including health, dental and vision for you and your family.
• 401k contribution
• Generous PTO/vacation allotment
• A great team environment and resources, supporting you to do the best work of your life and providing unlimited career growth potential.
• Highly autonomous and entrepreneurial environment.
• Bi-weekly lunches and monthly socials (virtual for now).
• Work with the hardware you're most comfortable with (Windows or Mac)
• Diverse and inclusive workplace where we all learn from each other.
• Excellent work-life balance with a flexible work environment.
• Work remotely in the US or in our convenient office location in the Denver Metro area.

Company Description

PDFTron is the industry-leading provider of document software development (SDK) technology powering everything from traditional desktop software to innovative web and mobile applications. With over 20 years of expertise, we are actively changing the way the world works with documents.

We are also a fast-growing company, chosen as one of Canada's Top Small & Medium Employers of 2022 by Mediacorp Canada Inc and selected among Canada’s best employers for recent graduates with its addition to the 2022 Career Directory.

Since having secured a $95M strategic growth investment in 2019, we have grown from approximately 50 employees to over 315, made 10 acquisitions, and in 2021, Thoma Bravo, the top private investment firm in the world for software, came on board with another strategic growth investment.

Customers like IBM, Autodesk, DocuSign, Boeing, Microsoft (and many more!) come to us to realize their web and mobile strategies for document management, editing, and collaboration as the #1-ranked commercial document SDK of choice for companies worldwide. As a result, you can find our document technology in thousands of solutions, including those of household names, used by millions across virtually every industry. Our XODO app alone has 25M unique installs -- and counting -- and the highest ratings among PDF productivity apps on the largest online app marketplaces.

Internally, we foster an atmosphere of opportunity, growth, and success for every individual amidst an exciting and challenging entrepreneurial culture. Career progression is based on merit, not tenure. Every member of our vibrant team is empowered to be a contributor, innovator, and successful leader.

Ready to join our team?

If you are interested in helping PDFTron deliver on its commitments and taking your career to the next level, we invite you to apply online now.

Please note that due to the high volume of applications received, only short-listed candidates will be contacted.

We are proud to be an equal opportunity workplace committed to building a team culture that celebrates diversity and inclusion.

Thank you for your interest in PDFTron.