clients Skuad

Global HR Operations Specialist

Location

Gurugram

Job Type

Full-time

Experience

N/A

Salary

N/A

Skill Set

Role

HR Admin

Why you should join Skuad

💵 NASDAQ Listed-backed hyper-growth company

🚀 Rapid career advancement with opportunities to learn

💰 Competitive salary and Performance bonus

🏖 Paid time off, Flexi-hour policy & Wellness benefits

🚀 Truly Global & Diverse Team


About the role

Onboarding & Offboarding:

• Manage end-to-end onboarding and offboarding processes as per defined SLAs.

• Coordinate with internal teams, clients, and third-party vendors to ensure seamless transitions.

• Trigger communication workflows and ensure document compliance.


Employee Helpdesk Management:

• Resolve HR-related help requests in a timely and empathetic manner.

• Collaborate cross-functionally with payroll, legal, and tech teams to resolve employee queries.

• Maintain documentation and response logs for audits and process improvements.


Compliance & Labor Law Adherence:

• Stay updated with labor laws and statutory regulations in assigned countries.

• Ensure all HR processes and documentation are compliant with local employment laws.

• Work closely with legal teams to implement policy updates as needed.


SLA Monitoring & Reporting:

• Track service level agreements for onboarding/offboarding and help requests.

• Generate weekly/monthly reports on operational efficiency and issue resolution metrics.

• Identify process gaps and suggest continuous improvement initiatives.



Ideal candidate

• 0 to 3 years of experience in HR operations or employee lifecycle management

• Strong understanding of HR processes and local labor laws (India region is a plus)

• Excellent communication and stakeholder management skills.

• Comfortable working in a fast-paced, global environment

• Familiarity with HR systems (e.g., Zoho People, BambooHR, or similar) is a plus


About Skuad

Imagine a world without boundaries, where companies effortlessly discover, hire, and manage talent, regardless of geographical constraints. Skuad brings this vision to life. We're on a mission to democratize global talent and opportunities, making remote work accessible worldwide. Skuad empowers employers to effortlessly build, pay, and oversee exceptional global teams while handling the complexities of payroll, compliance, and taxation.


Our diverse, globally distributed team is passionate about fostering inclusive work cultures and enabling customers to thrive globally. Backed by leaders with over two decades of HR expertise, our goal is to create one million opportunities globally by 2027.

Having raised $15 million in Series A funding in Oct 2022, totaling $19 million with support from returning investors Beenext and Anthemis, we're committed to driving value, learning, and continuous improvement as a united global team.


In August 2024, Skuad was acquired by Payoneer. Payoneer (NASDAQ: PAYO) is a leading global payments platform that partners with freelancers, SMBs, marketplaces, and enterprises to solve their biggest payment challenges. Leveraging robust technology, compliance, operations, and banking infrastructure, Payoneer powers growth for entrepreneurs in emerging markets, Payoneer makes global commerce easy and secure. Skuad’s acquisition brings a key capability workforce management capabilities to Payoneer’s growing financial stack.


With Skuad you get to have:

Ownership: You will own what you do. We are a results-driven team, which means we expect you to get things done.

Endless support: You will always be able to reach the help you may need. You will have the resources you need to deliver.

Experiment: This is your playground. You will come up with ideas of your own, pitch them, and take them up. You will have a free hand to execute exciting ideas.

Impact: Be a part of a world-class team where we are constantly challenged with new things and maximize the impact of the products we build.