Enterprise Account Manager
RoleManagement and Finance
360dialog is the biggest WhatsApp Business API provider globally. 360dialog is a remote-tech company selected by Meta as one of only a few partners worldwide to exclusively provide access to and develop solutions on top of WhatsApp Business API. We provide solutions for many major brands like IKEA, Aldi, REWE, PepsiCo, Carrefour, KFC, Pizza Hut, and over 40,000 customers worldwide.
This role reports to the Chief Product Officer for Marketing Automation in daily operations including taking responsibility in managing the business relationships with our (inter)national Enterprise customers. This role is specifically about our French customers and therefore very good knowledge of the French language is a MUST.
Your role and responsibilities
- Working with our existing and potential enterprise customers explaining them our solutions
- Understand and translate the customer’s goals and match it with our existing solutions
- Collaborate with tech, product managers, sales and customer support
- Being always updated about the official WhatsApp Business API documentation
- Continuously analyse tools, markets, users and roadmaps for and around our products
- Rethink workflows, use cases and problems to ensure a seamless messaging experienced
- Very good or native French and English is a MUST
- Good knowledge of Italian or Spanish (nice to have)
- Experience with APIs, CRM or Marketing Automation solutions
- Interest in understanding new technologies and bringing live
With 360dialog, there is an opportunity to shape a whole new industry in conversational messenger business. You’ll be joining a team of experienced entrepreneurs.
- Competitive Salary (48.000 - 72.000 Euro, depending on experience)
- Work with an innovative, rapidly developing product in high demand
- A remote working company culture with flexible working hours
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