⚓️ Stable company with a strong employer brand

👩🏻‍💻 👨🏻‍💻 Mission driven company with powerhouse founders

🚀 Rapid career advancement with opportunities to learn

💰 Competitive salary and Performance bonus

🏝👨‍⚕️ Paid time off & Medical insurance

• Provide daily technical support for mobile phones and tablets
• Fulfilling requests via carrier portals and in-house inventory
• Maintain contracted SLA’s while providing exceptional customer service
• Ability to work in multiple systems simultaneously
• Fielding inbound and outbound phone calls
• Independent problem solving

• Ability to pivot in a high stress environment
• High focus on attention to details and accurate information
• Professional written and spoken communication skills
• Pleasant professional demeanor and a strong work ethic

Acuity is a technology company that provides software and managed services designed to simplify connectivity. A comprehensive technology infrastructure company providing network and cloud services, management and support solutions, and professional services to partners and clients. Founded in 2002, and based in Tampa, FL, Acuity is driven by innovation and committed to delivering value to our customers by helping them decrease costs, increase visibility, and improve security.

Founders

• Josh Anderson, Founder

As founder and CEO of Acuity Technologies, he is responsible for the original concept and development of the company, which grew out of the carrier relationships of its sister company, CDSI.