⚓️ Stable company with a strong employer brand

👩🏻‍💻 👨🏻‍💻 Mission driven company with powerhouse founders

🚀 Rapid career advancement with opportunities to learn

💰 Competitive salary and Performance bonus

🏝👨‍⚕️ Paid time off & Medical insurance

• Invoice collection and review for key clients
• Perform client service-like functions when needed to resolve client inquiries
• Respond to requests in a timely manner
• Effectively communicate with team members, and management
• Develop and document procedures and processes as needed
• Analyze reoccurring issues and assist in developing process improvements
• Develop and maintain spreadsheets and databases
• Process payment and accounting entries
• The ability to work within tight deadlines
• Participate in and/or lead projects as assigned
• Coordinate and support training for new staff
• Compile metrics for weekly & monthly reporting to senior management
• Act as a back-up team lead for day-to-day functions and billing initiatives
• Reconcile general ledger accounts and investigate discrepancies
• Perform monthly internal compliance requirements
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation

• The ideal candidate will have some bill review experience and the desire to increase their knowledge surrounding Telecom billing forensics vastly
• Prefer, but not necessary: Bachelor’s degree in Business Admin, Finance, or Accounting
• Any amount of work experience in Telecom billing will be beneficial
• Ideally, 2-5 years experience in the Telecom billing industry is preferred
• Demonstrate ability to take ownership of problems and lead problem resolution
• Desire to develop expertise in the complex Telecom billing industry
• Demonstrate the desire to investigate and reconcile client to carrier dispute issues
• Excellent written and verbal communication skills
• Excellent analytical, problem solving and interpersonal skills
• Ability to effectively communicate with all levels of employees and clients
• Understanding of operations, internal controls and risk management
• Advanced PC skills including MS O365 apps - TEAMS, Excel, Planner
• Proven aptitude to multi-task in a fast-paced environment
• Trustworthy with confidential information

Acuity is a technology company that provides software and managed services designed to simplify connectivity. A comprehensive technology infrastructure company providing network and cloud services, management and support solutions, and professional services to partners and clients. Founded in 2002, and based in Tampa, FL, Acuity is driven by innovation and committed to delivering value to our customers by helping them decrease costs, increase visibility, and improve security.

Founders

• Josh Anderson, Founder

As founder and CEO of Acuity Technologies, he is responsible for the original concept and development of the company, which grew out of the carrier relationships of its sister company, CDSI.