Remote Virtual Assistant
RoleAll Other Remote
BBE Marketing is seeking a detail-oriented and proactive Virtual Assistant to join our dynamic team. The ideal candidate will seamlessly integrate into our operations, providing invaluable support across various sectors of our organization.
The tasks include:
- Monitor industry trends and news updates pertinent to our organization.
- Deliver timely notifications to the team via Slack regarding significant developments.
- Supervise and assess the work of our writers to ensure quality, accuracy, and originality.
- Address customer service inquiries with promptness and professionalism.
- Maintain a structured system for tracking and managing customer inquiries and follow-up tasks.
- Oversee and process customer refunds
- Monitor the progress of team-specific tasks, ensuring they meet the stipulated deadlines.
- Assigning work to researchers and managing work until competition
- Proactively pinpoint and communicate any deviations or delays in project milestones.
- Assist with a range of administrative duties, including data entry, meeting scheduling, report preparation, and document maintenance.
- Design and create comprehensive SOPs and guides to streamline operations.
- Craft engaging newsletters using Mailchimp, ensuring they resonate with our target audience.
- Great communication skills
- Strong attention to detail
- Proficiency with tools such as Slack, Mailchimp, Confluence, and Asana.
- Experience using Google Sheets and Microsoft Excel
- Project Management experience
- Mailchimp experience is a plus