Why Birdeye?

15 years ago brands controlled customer experiences. But in 2022, it’s customer experiences that control brands. Customers now choose businesses based on shared experiences, not ads. So marketers now have to create and promote great experiences, and they need a platform that can do this at scale.

Birdeye is an all-in-one Experience Marketing platform for multi-location businesses. More than 80,000 businesses of all sizes use Birdeye every day to be found online and chosen through listings, reviews and referrals; be connected with leads and customers on the channels of their choice, and deliver the best customer experience with survey, ticketing and insights tools.

Founded in 2012, Birdeye is headquartered in Palo Alto, and led by alumni from Google, Amazon, Salesforce and Yahoo. Birdeye is backed by Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures and World Innovation Lab. The company has been the highest-rated Experience Marketing platform over the last 5 years on G2.

To learn more, please visit: https://birdeye.com

What You'll Do

At Birdeye, the sales team is responsible for all sales efforts and the team's success is central to our move up market. As the Sales Manager, you’ll manage a team and help them generate demand, interest, and excitement for Birdeye while creating a steady pipeline of business to arm the Sales team.

Responsibilities

• Learn the Birdeye sales process, from outbounding, to discovery and demos, to getting deals over the finish line
• Coach all your team members to fully achieve their quota each month / quarter
• Scale your team as needed to enable all of Sales to achieve our revenue goals
• Develop sales reps' skill sets to move them into the next step (Enterprise or leadership)
• Use your sales abilities to effectively move a team in the direction of the company
• Empower your direct reports to succeed through training & motivation
• Help develop promoted Sales Development Representatives into Account Executives
• Grow your management skills
• Willingness to learn to sell the product yourself during the initial ramp period

Requirements

• 2-4 years in proven sales leadership in a closing role
• 4+ years in a sales role (SaaS and B2B preferred) and a top quota performer at your company
• Passion for hiring, onboarding, coaching, motivating, and developing your team
• Incredible leadership and mentorship skills with the ability to learn from others while teaching and leading an ambitious, growing team
• Experience with high growth companies and the ability to find clarity in rapidly changing environments
• Someone who has the drive to be promoted; managing a small team is not your ultimate goal

Why You’ll Join Us

At Birdeye, we know that our success is tied to our customers’ success, so we are continually raising the bar for ourselves and others around us to deliver meaningful results.

We seek to innovate and to be the #1 product in our category, which means we need to drive results for our customers and to always deliver what we commit.

Our quality needs to be world-class and second to none, so we are exceptionally hands-on to get work done. We roll up our sleeves and DO.

Working at Birdeye means being part of a tight-knit family that helps you succeed and loves to celebrate with you! We find strength in diversity and inclusion, so we strive to find different points of view and expect everyone to represent their authentic self at all times.

Benefits

• Employer-paid benefits with multiple health plan options (HSA, PPO)
• Unlimited PTO
• 401(k) with company match
• Flexible work from home options available
• Maternity & Paternity Leave
• Employee Resource Groups - network with like-minded "Birds"
• Abundant opportunities that come with a dynamic and fast-growing organization!