clients Bitsgap Holding OÜ

Technical Writer / Technical writer with UX/UI writing skills



Job Type






Skill Set


All Other Remote

Job Details

  • Bitsgap is an aggregator of all major cryptocurrency exchanges and a trading automation platform with trading bots and algorithmic orders. The company has been on the market since 2017, and more than 500,000 traders have already used our technologies.
  • We are looking for a technical writer who is interested in (crypto-)trading, fluent in written and spoken English, who will be responsible for writing technical documentation and reviewing UX / UI content.

Reports to Head of Content.

What is to be done?

  • Develop and maintain up to date technical documentation (manuals, instructions, etc.).
  • Create product feature descriptions and update them as new releases come out.
  • Maintain an internal knowledge base, document the processes of interaction between teams.
  • Compile Release Notes for publication on the website and in app stores.
  • Communicate product changes to customer and marketing teams.
  • Regularly review outbound content for relevance.
  • Maintain an external knowledge base, FAQ, product glossary and library of content components.
  • Adjust product UX/UI content according to existing components and templates.

Your experience and skills:

  • 3 years experience as a technical writer in a product company.
  • Experience in the fintech/crypto industry from 1 year.
  • Competent Russian, the ability to explain technical details in simple terms.
  • Skills of systematization, hierarchization and structuring of content, preparation of screenshots and screencasts.
  • Advanced English (minimum B2).
  • Practical knowledge of the basics of UX / UI writing, skills in working with Figma and Miro.
  • Proficiency in Confluence and Notion.
  • Methodical, attention to detail and independence.

We offer:

  • Work from anywhere in the world in a team of seniors.
  • Participation in the creation of a high-value product, the purpose of which is to benefit customers around the world.
  • A unique opportunity to "be at the forefront" of the financial market, where a new future is being created.
  • The right to implement your ideas in a dynamically developing product company.
  • Work in an international company with European standards.
  • Salary paid on time at the end of each month.
  • 21 days of paid vacation.
  • Paid sick leave.
  • Compensation for training courses and webinars.

Do you see yourself in this position?

  • Apply for a job.
  • Write a cover letter explaining why we should select you and including links to your work. The applicants whose work samples are most interesting will receive an invitation to an interview.

P.S.: If your resume and cover letter meets our expectations, then we will ask you to go through the following stages:

  • Initial interview with HR Manager (about 15-20 minutes);
  • Test assignment;
  • Interview with the Head of Content and HR Manager (up to 1 hour).

The candidate who successfully passes the interview and completes the test with dignity will join our team.