Company Overview

Booksy is the #1 SaaS-enabled Health, Beauty & Wellness (HBW) marketplace globally. Its offerings include a cloud-based appointment booking solution for hairstylists, colorists, barbers, braiders, nail artists, estheticians, massage therapists, salons, spas, and more as well as business management tools that make appointment scheduling, calendar management, payment acceptance, and marketing easier for local businesses.

Over 25 million consumers around the globe are using Booksy to find and book appointments anytime, anywhere with local HBW providers. For beauty professionals, Booksy Biz makes managing all aspects of their business simple and convenient.

Currently, Booksy is available in 6+ countries, supports over 150 million annualized client appointments worth well over $6 billion dollars in gross merchandise value.

Since Booksy was founded in 2015, our mission has been to provide business solutions for the health and beauty industry. Booksy is the largest and fastest growing beauty booking app in the world and the global leader across US, UK, France, Spain, and Poland.

To help Booksy capitalize on the massive opportunities ahead, we are currently looking for a US HR Manager to join us!

Context on the role

Building on our success, we are looking for an experienced driven US Group HR Manager to join our management team at Booksy. The HR team plays a key role in the expansion and success of Booksy.

You will work closely with the US Country Manager and global HR team to ensure all HR processes, employment matters and development are to the highest standard. Working closely with US managers you will support and coach individuals to identify appropriate solutions for HR matters across the business.

Requirements

What you’ll do

• Being the first and main point of contact for all HR related issues and matters.
• Provide advice, support, coaching and mentoring on all aspects of people management, including, but not limited to, disciplinaries, attendance & performance management grievances etc.
• Hold and manage regular meetings with department heads to present HR analysis and structure, process changes
• Manage a small team of recruitment, onboarding/training, administrative professional, holding PDP development plans and one-on-ones
• Supervising recruiters and their delivery on recruitment target
• Supporting training and onboarding team department across the organization
• Full management of all HR Tools and management software - Officevibe, Bamboo HR, etc.
• Assisting with all onsite communication activities and initiatives
• Participate and support in all global HR initiatives and projects
• Produce and enforce month end reports to enhance and support in HR matters
• Assist in developing and implementing new processes within Booksy and global HR
• Coach, challenge and support managers on people related matters including, compensation, performance and talent development

Who you are

• 7+ years of hands-on experience in HR, ideally in an international or start up environment
• Previous experience in a Tech or start-up environment
• Ability to work in a fast paced, dynamic environment
• Passion for people and business
• Strong interpersonal and communication skills with the ability to work across various functions and countries
• Proactive and pragmatic approach with ability to work independently and focus on getting things done
• Previous experience working with global teams
• Ability to adapt to rapidly changing business circumstances
• Passion for Business and People
• Knowledge of US and international Employment Law

Nice to have

• Previous experience in a Tech or start-up environment
• Office management, finance management is advantageous
• Experience using Officevibe and BambooHR
• Working across global HR teams
• Project management experience
• Computer skills, with an extensive knowledge of Google Drive
• Previous experience managing a team of individuals
• Strong business acumen and willingness to experience in working alongside different business functions

Benefits

What we offer in return

• Being part of a rapidly growing international business and the largest online marketplace for beauty services globally
• Working closely with other global and country teams in a highly collaborative international environment
• Support in the development of your skills and opportunities for professional growth within the company
• Office in Chicago (if applicable)
• Salary is estimated $75,000 to $100,000/year

More about Booksy

Booksy raised $119M in VC funding to date with investors including Cat Rock Capital, Sprints Capital, Piton Capital, Enern, Industry Ventures, XG Ventures, OpenOcean, Manta Ray Ventures, VNV Global, Inovo, Kai Hansen and Zach Coelius. We also partnered with major tech brands including Facebook, Instagram, Google and Yelp to ensure seamless booking experience directly on their platforms. Booksy is also within the select group of global providers integrated in the Appointments on Facebook scheduling tool. We have been successfully delivering on the customer-first promise, with a 4.9+ app ratings in the App Store & Google Play owing to a strong product-led organization with stellar product development capability. Our leadership team commands a mix of track-record at highly successful startups (iTaxi, Eo Networks, Docplanner) as well as experience from leading blue-chip and consulting companies (Google, Airbnb, Uber, eBay, Groupon, Wonga, McKinsey, Kearney, BCG, PwC, EY).

www.booksy.com - Booksy marketplace

www.booksy.biz - Booksy for Service Providers

www.booksy.com/download - Download Client app

More about Booksy’s key milestones and achievements

Booksy raises $70M war chest to acquire salon appointment apps, expand internationally (https://tinyurl.com/y5kfoyjg)

Booksy: The Polish ‘Uber of beauty and wellness’ scoops £51M, plans UK expansion (https://tinyurl.com/3jxaptjy)

Booksy values

#1 People First

• Empower and elevate service providers, consumers and their communities
• Be authentic, transparent, and trustworthy with those we serve externally and with other Booksy employees

#2 Act Like an Owner

• Take responsibility for your actions and results
• Treat commitments and agreements seriously
• Proactively look beyond direct scope of work to make Booksy a better place

#3 Work as a Team

• Trust in each other's ability to do their job
• Encourage healthy collaboration among teams
• Give credit to people who contribute

#4 Shoot for the Moon

• Set your sights on the best and never settle for what’s mediocre
• Go beyond boundaries and take a different approach when you hit obstacles