About us

ClearBank was built on the belief that banking infrastructure would no longer slow down progress. Instead, it's the catalyst that unlocks the potential to innovate. That's why our clients — financial institutions from fintechs and crypto platforms, to banks and credit unions — use our API to power their banking infrastructure.

But we wouldn't be ClearBank without our people. They're what powers our innovative technology and the reason we love what we do every day. We're a group of spirited people who are never afraid to challenge the norm – becoming stronger, more energised, and that much better when we're together. It's our belief in fairness, autonomy and choice that means our people are empowered with the tools to learn, grow, and contribute to ours and our clients' success. Interested in joining us? Read on or visit our website for more information.

About you

As a Team Lead / Engineering Manager for a platform team you will help ClearBank revolutionise the banking industry. You'll lead 'Ocelots', an infrastructure platform team that builds and maintains the ClearBank cloud platform services: API management, compute, data stores, messaging, observability, source control, pipelines, cloud resource and billing management. You'll offer the platform, services and support to stream-aligned teams building the products that power the ClearBank next-generation banking services and treat them as your valued customers.

You'll take ownership and accountability of the internal platform services in your remit and ensure they meet the required quality bars for resiliency, security, and scalability as well as addressing cost optimisation and operational excellence. You'll also manage a team of 5-8 engineers and be responsible for their wellbeing at work, performance management and professional development. We'll expect you to be proactive and passionate about attracting the right talent to your team, internally and externally, being an inspiration and role model for your team members and candidates, and building a positive, high-performing, and outcome-oriented team culture.

Together with the Agile Delivery Manager for your hive, you'll be accountable for the successful execution of production changes, risk, incident, audit, and business continuity management in your area and ensure your team adheres to the processes and controls that are paramount to the level of trust our customers have for ClearBank.

Requirements

You will

• Build and run a platform that enables engineering teams to take their products to market faster and run them reliably and efficiently
• Take full ownership and accountability for the ClearBank cloud platform products your team owns and each aspect of the software delivery, support and maintenance lifecycle as well as regularly gaining feedback ensuring they are self-service and still fit for purpose
• Work closely with Technical Product Owners, Agile Delivery Managers, Staff and Principal engineers, Senior Engineering Managers and Head of Infrastructure to define the short-term backlogs, delivery plans and long-term roadmaps for your team
• Own the risk management of your product, identify risk proactively within technology and delivery across the organisation
• Coach, mentor, and nurture individuals on your team, manage their performance and build development plans to enable all team members to grow to the next level
• Leverage modern technologies where appropriate to get the most value out of existing ClearBank platform offering and deliver additional value in the highest-priority areas. ClearBank want to lead the financial industry when it comes to technology while focussing on the things customers value most
• Ensure best practices are followed within your team to enable them to succeed in the established ClearBank eco-system
• Leverage agile principles to enable collaboration and innovation in the team and with stakeholders outside the team Create an environment that drive positive energy and a mentality to succeed
• Define metrics for team success and ensure we can effectively communicate success both within the team and at all levels of the organisation
• Work with technical product owners, staff engineers, principal engineers, and senior Innovation leaders to balance engineering priorities with platform product objectives
• Be accountable for the team performance at both a collective and individual contributor level
• Be responsible and accountable for recruitment and successful onboarding within your team
• Manage on-call support rota for your team and be part of it

What we are looking for

• Experience leading and managing a team of engineers including individual career development
• A mindset of ownership, leading by example and a default to action approach
• Hands-on experience with ClearBank platform technology stack: Terraform, Azure DevOps YAML pipelines and templates, Azure cloud service including Networking, Identity Management, Service Fabric, AKS, Service Bus, Azure SQL, Cosmos DB, Elasticsearch
• Proven track-record of enabling teams to operate in a DevOps and/or Platform environment
• Proactive approach in problem, incident and risk management and resolution
• Strong communication skills that can inspire and align your team and outside stakeholders to the platform vision
• Experience in microservices architecture, event-driven architecture, and related patterns

Desirable Skills & Experience nice to have but not essential

• Technical experience: C# (.NET) & Automated testing
• Experience working in financial services/fintech/newest financial technologies
• Experience of API first platforms

Benefits

About what we offer

• We're remote-first and flexible, so work from home or visit the offices in London and Bristol
• 27 days annual leave per year, plus bank holidays and x 2 'Bigger Than ClearBank' days
• You have the option to work outside of the UK for up to 30 days per year
• Regular in-person and online company-wide meetups
• A flexible option to finish early on a Friday if it works for you and your team – we call this our 'Fresh Air Fridays'
• Take a couple of days per year to volunteer with your chosen charity to do something bigger than ClearBank
• Private healthcare through Healix and discounted Bupa dental cover, with employee healthy living perks and discounts through YuLife
• Enhanced family friendly leave
• Plus, you'll have the opportunity to join an energetic team that's building a bank fit for the future! 🚀

The legal bit

By submitting your CV, you confirm that you can demonstrate you have the right to work in the UK. Regretfully we are not in a position to sponsor applicants for immigration purposes at the current time. By submitting your CV to ClearBank Limited you are providing your consent for us to use the information you provide for recruitment purposes. For more information on how we manage your data go and check out our Candidate Privacy Notice on the ClearBank website to see how we process, manage and look after your data. You are also allowing us to communicate with you by email and telephone for recruitment purposes.