Who We Are

ConsumerAffairs helps consumers make smart buying decisions in moments of need. Every month millions of consumers turn to our site and tools for help with their considered (often emotional) purchases.

We educate them about their options, learn about their specific needs, and connect hundreds of thousands of them directly to brands. These brands use our SaaS tools to manage their reviews and communicate directly with consumers to serve them better. Our business thrives when the consumers who trust us get matched with the right brands for them.

We’re fast-paced and our core values are the bedrock of who we are and who we want to be.

Our employees believe in raising the bar through data-driven innovation, intellectual curiosity, and grit. We have a team-first mentality, and manifest wins by putting the team first. Collaboration and teamwork are in our hearts; we believe winning together is the most fun. But, above all else, we care. We have servant hearts for our consumers, customers, and colleagues. If you want to be part of a globally diverse team focussing on helping people, in an environment where we raise the bar, win as a team, and care above all else—then ConsumerAffairs may be just the place for you!

About the Job

The Junior Staff Writer, Personal Finance is a vital part of the ConsumerAffairs content team, helping to create and maintain the content library. Main duties include updating existing personal finance content, writing new company profiles and reviews, fact-checking data, communicating regularly with the Deputy Editor and/or Managing Editor about improving content and adhering to rigorous SEO and editorial best practices to help ensure the Finance pod reaches its publication goals. Other duties may be assigned as necessary.

The Junior Staff Writer reports to the Managing Editor, Personal Finance.

This is a contract position with full-time hours. Remote applicants are acceptable.

Responsibilities & Expectations:

• Write an average of 10 articles per week, including company reviews and content updates
• Meet weekly, monthly and quarterly editorial publication goals
• Ensure all published content meets company compliance and style standards
• Assist with content planning and publishing
• Assist with finding expert sources and quotes for articles
• Assist with conducting basic keyword research

(These responsibilities are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job-related duties as required)

Requirements

Education/Licensure/Certification:

• Bachelor’s degree in a related field (ex., English, journalism, finance, etc) or equivalent experience

Experience:

• At least 6 months of experience writing personal finance content for online publications
• Experience writing company reviews and profiles
• Entry-level experience with sourcing and fact-checking
• Entry-level experience with SEO keyword research tools
• Experience with AI tools a plus

Hard/Technical Skills

• Knowledge of writing using SEO best practices and AP style
• Excellent written and verbal communication skills
• Experience following content outlines and briefs
• Exceptional attention to detail
• Ability to follow style guidelines
• Strong ability to prioritize tasks and meet deadlines
• Experience using an editorial calendar and task management systems (AirTable, Asana, etc)

Soft Skills

• Stands up for decisions, takes responsibility for results and shares both good and bad outcomes transparently.
• Obsessed with ensuring an exceptional customer experience for both internal and external customers.
• Demonstrates a relentless focus on results with a commitment to deliver.
• Takes decisive action, and confidently changes course if unsuccessful.
• Displays a growth mindset to continually improve; encourages everyone around them to be tenacious and never settle.
• Constantly seeks feedback to improve; focuses on solving issues through teamwork, and collaboration
• Acts with urgency; delivers top results in hours and days instead of weeks and months.
• Relentless in their pursuit of success and possessing the willpower to embrace challenges as opportunities.

Specific Measures of Success

Team Culture

• Take ownership of workload
• Collaborate with other pods if and when needed to ensure consistent content production
• Raise the bar by providing EEAT to content

Communication

• Develop workload and meeting cadence to ensure open communication with manager, co-workers, and freelancers
• Raise problems, challenges, questions and concerns promptly and professionally
• Acknowledge achievement of goals and high performance in team meetings or over Slack
• Become proficient at AirTable for calendar management and deadline prioritization

Content

• Identify and interview sources and subject matter experts to improve EEAT of articles
• Write or update ~10-15 articles per week
• Pitch article ideas when a gap is identified
• Utilize AI tools to increase finance pod output
• Collaborate with Deputy Editor or Managing Editor to ensure article follow style guides and SEO best practices

Core Values

Raise The Bar

• We raise the bar through innovation, intellectual curiosity, and grit. We are not satisfied with yesterday and our hearts thirst to be better tomorrow.

Win As A Team

• We manifest wins by putting the team first. We have collaboration and teamwork in our hearts and believe winning together is the most fun.

Care Above All Else

We care above all else. We have servant hearts for our consumers, customers, and colleagues.

Physical Requirements & Environmental Conditions

• Location: Remote/ Tulsa
• Frequency of travel: Occasional travel may be required for meetings, training and/or conferences.
• Light physical activities and efforts required in working within an office environment.

(Reasonable accommodations will be made in accordance with existing ADA requirements for otherwise qualified individuals with disabilities.)

ConsumerAffairs provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Benefits

• Practical experience with varied business activities
• Shadowing, mentoring, and training opportunities with experienced and accomplished business professionals
• Opportunity to participate in networking events and company meetings
• Flexible schedule for students
• Compensation available