Sales Executive – Territory Sales & Support


North America

Job Type






Skill Set


Sales and Marketing

Job Details

About Us 

Launched in 2014 Covidence is a world leading SAAS platform that enables health and science research teams to rapidly synthesise and uncover actionable insights from the mountains of existing research in the world. We do this by accelerating a research workflow called ‘systematic review,' the gold standard for synthesising research evidence. Many of the world's most prestigious and innovative universities and hospitals are Covidence subscribers.

Our mission is to dramatically improve lives by changing the way the world creates and uses knowledge.

The Role 

We're in search of a sales professional to help us grow and scale of our largest territory. Ideal candidates will have experience with territory management, including growth, account management, sales prospecting, and lead conversion, as well as hundreds of existing enterprise accounts. This position is autonomous in many ways, but you'll will work closely with our Territory Manager and Community Management team with shared objectives. As such, the ability to partner with others is key to this position.   

In this role, the Sales Executive – Territory Sales and Support will co-own growth of enterprise accounts throughout North America. 

Focus will be multifaceted, and include: 

  • Constant consultative interaction with Information Professionals in North America
  • Identification, cultivation, and conversion of inbound leads
  • Nurturing and optimizing of existing leads
  • Co-ownership of outbound campaigns and other sales related activities
  • Intricate knowledge of client accounts for the purposes of optimizing growth
  • Increasing the value of existing revenue by constantly prospecting and identifying new opportunities. 
  • Collaborative territory management to include planning, strategy, and execution of all processes required to close territory opportunities. (Work collaboratively with Territory Manager)
  • Co-ownership of licensing and invoicing processes. 

Ours is a subscription-based model, so experience with B2B sales and/or site licensing is desired. In addition to experience in the academic, medical and/or corporate environments, knowledge of multi-site acquisitions of SAAS and other CTS (content/tools/services) in the STM market is preferred. 

The ideal candidate will have: 

  • Desire to succeed and make a difference
  • Experience working toward organizational and territory targets
  • Ability to work under pressure and meet deadlines.
  • Ability to work as a team or independently.
  • Ability to work with enterprise (B2B) professionals 
  • Desire to build and maintain relationships   
  • Consultative sales approach
  • Good written and verbal English
  • Superb organizational skills
  • Ability to plan and track progress
  • Attention to detail
  • Ability to learn quickly
  • Proactivity
  • Accuracy
  • Customer service experience
  • Keyboard and computer skills

The Sales Executive – Territory Sales and Support will continuously identify and create new business opportunities from various sources such as sales prospecting, timely follow up, and strategic planning. Daily interaction with territory manager will be required for the purposes of collaborative planning and execution of strategy. 

Tracking of communication and progress and are key, so additional responsibilities may include:

  • Daily update of organizational CRM - Maintaining up to date and accurate list of sales activities.
  • Maintaining accessible and organized filing system for sales and administrative documents
  • Generating usage reports 
  • Respond to customer inquiries as a priority
  • Scheduling client conferences and meetings.
  • Facilitating license discussions, and invoice processing. 
  • Completing Vendor Registration and Technical Forms
  • Performing data entry duties in regard to metrics, sales figures, and other key data
  • The ability to identify, qualify, and optimize B2B business opportunities. 
  • Liaise with other departments throughout the organization as a means of maintaining open and effective communication. 
  • Assist in processing sales in a timely manner.

The salary range for this position is $60,000 to $80,000 USD plus bonus and medical benefits. 


  • Competitive salaries relevant to your experience level
  • Remote team so you can live and work anywhere 
  • Work week flexibility - FT, PT or explore a flexible arrangement with us that best suits you
  • 4 weeks paid leave, an extra paid week off between Christmas and New Years Eve
  • Access to wellbeing services & programs
  • A knowledge allowance so you keep learning and developing
  • Monthly home allowance to set up and run your home office

When you join Covidence you are joining a team that cares deeply about what we can build and achieve together. If you are ready to be more than just a cog in the machine; if you are smart, curious, want to create change, and are not scared of getting your hands dirty to make it happen – then this is the place for you.

For more information about Covidence and all the employee benefits head to: https://www.covidence.org/care...