Working from home is the new normal!

Are you interested in working from home from Portugal while avoiding the daily commute to the office?

We are looking for professionals with a native or C2 level in German, French or Dutch to work as a Customer Support ! (no sales !)

You’ll be integrated into a multicultural team providing general support using phone and written channels (email, Social Media, ticket platform …)

This position will give you the opportunity to grow in a rapidly expanding company in Portugal!

You must be in Portugal (mainland) or willing to relocate to Portugal to applyResponsibilities

• Inbound support (service requests, billing inquiries, suggestions, …)
• Serve as an expert in products and service information
• Build loyalty among new customers
• Deliver high-quality service across multiple support platforms (email, phone, chat …)
• Arbitrate in situations between users.

Requirements

• Native/near-native in German, French or Dutch.
• Advanced level in English (B2-C1)
• Located in Portugal or willing to relocate (mainland)
• High School Diploma
• Team spirit and open-mindedness
• Good knowledge of computer tools
• Excellent oral and written communication and argumentation skills
• EU passport or Portuguese resident card

Benefits

• Several bonuses
• Unfixed-term contract
• Holiday + Christmas bonuses (13th and 14th month)
• Medical and dental insurance
• Full Relocation package

If you are looking for a remote position from all over Portugal, take your shot and apply today!