Quality Assurance Analyst I

Are you the one we’re looking for?

Diverse Computing, Inc. is looking for a Quality Assurance Analyst I to join our team. If you love to analyze software test plans, have a meticulous attention to detail, and you’re ready for a challenge, we might be just the right professional home you're looking for.

Get to know us a little.

At Diverse Computing, we are passionate about making a difference. Our mission: Deliver innovative solutions that improve the effectiveness and security of the public safety community. In other words, we create software that has a higher purpose than simply making a profit. Imagine working for a company where you can take ownership of your projects, be an integral part of team-oriented innovation, and play a pivotal role with software that is designed to improve public safety. At Diverse Computing, these aren't just catch phrases... they are part of our everyday reality, and yes, we're proud of it!

As a Quality Assurance Analyst I, you will:

• Develop and maintain test cases
• Execute testing on agile development teams
• Participate in systems acceptance testing phases
• Assist in preparation for User Acceptance Testing (UAT)
• Communicate with business/systems analysts and developers to understand system requirements
• Identify and report issues in a bug tracking system (Jira)
• Provide status reports and regular updates to the project manager or product manager
• Maintain QA and product documentation for your projects
• Perform initial triage on reported issues and work with developers and product team members to document resolutions

Success factors generally include a/an:

• High degree of pride in accuracy, attention to detail, organization, confidentiality, and humble confidence
• Analytical mindset with excellent problem-solving skills
• Tendency to meticulously review all of your work with a fine-tooth comb, every time, because you take pride in it
• Have a strong imagination and can effectively envision real user scenarios
• Proactive approach to projects
• Dedication to teamwork and cooperation
• Ability to truly listen when communicating with others
• High regard for taking responsibility and ownership of your own work and actions
• Strong work ethic
• Knack for thriving in a fast-paced environment and demonstrating responsible decisiveness
• Natural affinity for helpfulness
• Personal passion for, or interest in, supporting criminal justice and law enforcement agencies
• Desire to lead by example through living the DCI core values of integrity, passion, customer service, innovation, and engagement

Requirements

This job might be for you if you:

• Have a bachelor’s degree in Information Technology (IT); Management Information Systems (MIS); Information, Communication, and Technology (ICT); Computer Science (CS); Editing, Writing, and Media (EWM); or other related technology or communication fields
• Have a fundamental understanding of quality assurance, IT, database, and software development concepts
• Frequently use Atlassian, MS Office, and/or Google Docs applications
• Have strong written and oral communication skills
• Can confidently pass rigorous fingerprint-based state and federal background screenings, as required by the nationwide agencies we work with (mandatory)
• Are able and available to work 40 hours/week, Monday-Friday
• Do not require sponsorship to work in the U.S.; sponsorship is not available for this position
• Are comfortable working remotely both autonomously and within a team

Benefits

Here at Diverse Computing, we understand that highly satisfied employees are key to achieving not only our goals, but the goals of our employees.

This is why we offer:

• Competitive salary (dependent on level of experience)
• 100% coverage of monthly health care insurance premiums for yourself or 60% discount on dependent plan premiums
• 100% coverage of monthly life, dental, & vision insurance premiums for yourself
• Flexible Spending Account (FSA) for health-related expenses
• Supplemental insurance options: life, AD&D, short & long term disability coverage
• Up to 3% matching retirement contributions
• 15 days of annually earned PTO
• 9 paid holidays annually
• Flex Scheduling, including fully remote & hybrid (office/remote) work opportunities
• Reimbursement of approved business-related travel & professional development expenses
• Last, but not least, loving your job! An award-winning company culture that’s welcoming, fun, collaborative, & supportive. Find out more at https://www.diversecomputing.com

Ready to apply?

• Click on the link below to start the application process
• Provide an updated resume as either a PDF or MS Word document
• Include a cover letter that contains contact information for three (3) professional references
• Keep an eye on your email and its spam folder since that will be our primary method of communication
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We are an equal opportunity employer and value diversity; it's in our name! We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.