clients Empatica

Site Reliability Engineer - SRE



Job Type






Skill Set


Devops Sysadmin

Job Details


Empatica is a full-stack, digital healthcare company, forever changing the way health is monitored and new treatments are developed through our AI platform, digital biomarkers, and state-of-the-art medical wearables. Our customers range from some of the world’s largest institutions (such as NASA, Harvard University, and top-tier pharmaceutical companies, to name a few), to individual users who message us every day and tell us how our products changed their lives.

If you are looking to join a fast-paced growth environment and do meaningful work that can make a true impact in the world, then keep reading.

About the role

As Site Reliability Engineer (SRE) at Empatica, you will help the team making sure Empatica tech stack is monitored and always up and running. In addition, working together with other Engineers members you will:

  • Analyze and improve Empatica infrastructure and services, designing and implementing monitoring solutions by instrumenting existing software, from cloud infrastructure to backend and client facing applications
  • Guarantee a comprehensive overview of Empatica technological stack, helping the team understand failure points, maintaining SLAs by measuring and monitoring availability and supporting systems scalability
  • Produce comprehensive documentation, guidelines, and SOPs for technical and non technical people, helping the team navigate through the information collected by the tools that have been implemented
  • Provide tier-2 support with the tools required for independently troubleshooting customer issues, covering the entire company stack
  • Be available for occasional on-call duties during weekends and after hours, being a first line responder for issues in Empatica tech stack


You are the ideal person for this job if you:

  • Have BS degree in Computer Science, Engineering or a related subject
  • Have minimum 2 years of experience in a similar role (senior candidates are welcomed as well)
  • Familiar with cloud infrastructures, specifically with AWS
  • Have experience in one or more programming languages (Bash, Go, and Python preferred)
  • Have experience in designing and maintaining large scale, distributed systems

Life at Empatica

You will join a fast-growing, international, and diverse team of 90+ talented people who care passionately about what we do and the difference we are making in the world. You’ll get the opportunity to work directly with colleagues across all levels of the organization, no matter their seniority, and learn from the people that built the business and our products.

If you jump on board, we can guarantee it won't be an easy ride, but it will be one of the most rewarding experiences in your career, one that will allow you to learn a lot, have true ownership of your work, and test your whole skillset on multiple projects which are helping thousands of people worldwide.

Read our blog post and find out some reasons why we love working at Empatica.

Inclusion & Diversity

At Empatica we embrace diversity and inclusion. We have colleagues from 21 different countries, while 50% of our team is women (double the tech average!) We believe this makes Empatica a more exciting and stimulating place to work, and brings different points of view to the table while fostering a spirit of communication, collaboration, and care, where everyone’s opinion and thoughts matter.


  • 🧠 Multiple opportunities to be challenged and step up your career in a fast-growth company in one of the hottest areas of tech
  • 💰 Competitive salary
  • 📈 Employee stock options - we want everyone who joins us to own part of the company and our success
  • 🏖️ We have offices in Milan City Center and Downtown Boston. And every summer, we hold an amazing beach retreat in Sardinia, Italy
  • 🏋️‍♀️ Gympass membership with access to gyms, online classes, personal training sessions, and nutrition plans
  • 😌 Membership for mental health and wellness platforms
  • 🥗 Free healthy lunch every day
  • 🍌 Organic fresh fruit
  • 💻 Your personal MacBook
  • 🤓 Free Kindle and books
  • 🏡 Remote working option
  • 🕰️ Flexible working hours
  • 🧑‍🎓 Personal learning and development budget
  • 🍪 Free cookies, if you deserve them
  • 👀 Much more…