clients Kepro

Care Coordinator


🇺🇸 USA Only

Job Type






Skill Set


Customer Support

Job Details

Care Coordinator - (Remote)

  • Are you an experienced Care Coordinator looking for a new challenge?
  • Do you value care management and quality improvement?
  • Are you motivated, energetic, and excited to become part of the Kepro team?

If so, you might be our next new team member!

Who we need:

The Care Coordinator provides field care coordination outreach activities to support care management program delivery to plan Enrollees to support healthy lifestyle choices & to reduce short and long term effects of chronic illnesses.

Why us?

Kepro is a rapidly growing national quality improvement and care management organization. We work to ensure that over 20 million people receive the right care, at the right time, in the right setting.

People Focused. Mission Driven.

Shape the future of healthcare with us. We are mission driven to improve lives through healthcare quality and clinical expertise.

We do this through our people.

At Kepro, you can do meaningful work that makes a real difference for the lives of individuals across the country. We are an organization that cares deeply about our employees and we provide the training and support to do the best work of your career.

Benefits are a key component of your rewards package at Kepro. These benefits are designed to provide you and your family additional protection, security, and support for both your career and your life away from work. They are comprehensive and fit a variety of needs and situations. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts and more.

What you’ll do:

  • Ensure the responsible delivery of comprehensive services to enrollees.
  • Conduct general assessments for supervisor/lead interpretation/evaluation and assignment to case manager / health coach based on results.
  • Participate in the interdisciplinary case reviews for collaborative assessment and coordination planning to ensure quality care.
  • Proactively engage in delivery of quality management program activities that are the direct responsibility of the Health Services team. Assists in the achievement and ongoing maintenance of accreditations for defined programs.
  • Assist Lead, Supervisor and/or Manager in ensuring achievement of contractual financial obligations, including service delivery in a cost effective and efficient manner and through support of budgetary adherence by reporting accurate and timely work hours and expenses incurred during course of position duties.

The list of accountabilities is not intended to be all-inclusive and may be expanded to include other duties that management may deem necessary from time to time.

What you’ll need:

Required Qualifications

  • Bachelor’s degree in health related field is required.
  • Minimum of 1 year experience in care coordination (field environment preferred).

Knowledge, Skills, Abilities

  • Knowledge and familiarity with public sector health coverage systems, e.g. Medicare / Medicaid.
  • Knowledge of principles, ethics, and precepts of care management service delivery.
  • Knowledge of customer service principles.
  • Knowledge of medical terminology.
  • Knowledge of regulatory and accreditation standards.
  • Strong written and verbal communication skills.
  • Strong field and telephonic interviewing skills.
  • Strong computer skills, e.g. care management applications, Internet/Web, Microsoft Office (Word, Excel, Access).
  • Strong prioritization and organizational skills.
  • Ability to demonstrate purposeful and outcomes directed critical thinking within daily operational activities.
  • Ability to receive verbal and written feedback in a professional manner and implement performance and productivity improvements as needed.
  • Ability to interpret real-time and historical information to inform delivery on overall accountabilities.


  • Minimum 2-3 years of recent experience in clinical environment, preferably in field delivery.
  • Public sector experience, e.g. Commercial / Medicare / Medicaid preferred.

Thank You!

We know your time is valuable and we thank you in advance for applying for this position. Due to the high volume of applicants we receive, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Kepro and invite you to apply to future openings that may be of interest. Best of luck in your search!

~ The Kepro Talent Acquisition Team

Mental and Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made as required by law in an attempt to enable an individual with a disability to perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit for prolonged periods of time; key and/or control objects; interact extensively with internal and external customers; occasionally lift and/or move objects weighing up to 10 pounds; and occasionally travel within the state.

EOE AA M/F/Vet/Disability

KEPRO is and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.