⚓️ Stable company with a strong employer brand

🏡 🖥️ Remote friendly work culture

🧑‍🏫 Training and mentorship to learn from best in class talent

💰 Competitive salary and Performance bonus

🏝👨‍⚕️ Paid time off & Medical insurance

• Communicating with clients via phone and email
• Deploying new versions of the software to clients
• Developing supporting documentation
• Obtaining full details of more complex issues to be referred to the development team
• Connecting to client systems using remote desktop software
• Creating and updating issues on our ticketing system

• High level of computer literacy and sound knowledge of Microsoft Office applications
• Experience of a software system (e.g. Sage) will be an advantage
• Good organisational skills
• Excellent communication skills
• Adaptable, enthusiastic, and keen to learn and develop your career
• Excellent written and spoken English

KMSS exists to solve problems and provide solutions by developing the highest quality manufacturing management software: robust, modern and most of all configurable. KMSS's software will give clients the peace of mind to run their business their way, knowing that we will always find the solution for any of their challenges.

The SPOCS system was first developed in the late 80s in a database language called TAS. The original core of the product was developed by the founder for his own Sheet Plant. Hence the emphasis on never entering anything twice and ease of use. Word spread through the industry, and soon “everybody wanted one”! So, the founder launched KM Software Systems Ltd. and started selling software.

Initially SPOCS was further developed as a highly customised system for each client. By 1994, with over 50 systems in the field, support was becoming a major headache. SPOCS Version 4 was born, combining the features of all the disparate systems into a single one with a vast array of settings. At a stroke KMSS could maintain it more easily but without taking away the clients’ ability to configure the system to their own way of working.

At the end of the 90s, and after a lengthy development, SPOCS32 was born. It was a complete re-write of the original product in a 32-bit Windows™ form. In the decades since its launch it has been continuously adapted and improved by implementing our customers’ suggestions and requests. Several key modules have been added to provide solutions to the real-life problems of running a Sheet Plant.

Although still a family-owned and run company, KMSS is looking to the future and planning for growth.

KMSS understands excellence in customer service is key. Their clients can count on a highly trained, professional and dedicated technical support team, that will always aim to exceed expectations. They will never leave a client struggling with their systems.