We’ve listed what we think you’ll be spending your time on right away. We’re growing fast, and growth means the challenges we’ll work on together will change as we lead Loop through new and different phases.

This is an indispensable role with us, so we’ll be looking for you to have examples of when you’ve tackled these challenges throughout your career. We’ve laid out the experience we think is important to set you up for success in this role. But, we appreciate that different humans will solve problems in different ways, so we don’t expect you to fit exactly in a box of requirements.

Loop HQ is a state-of-the-art office located in Columbus, Ohio, and more than half of our team works remotely across the United States and Canada. You can choose to join us in the Columbus office or stay fully remote in this role.

Be accountable to lead generation goals that turn into ideal sales opportunities for the best e-commerce returns platform ever

• Discover ideal merchants for Loop, get them attracted to our product and partner with our sales team to close deals with urgency
• Uncover sales opportunities through any means necessary - this will include mostly email, but also phone, social media, text, LinkedIn, and Loop-provided lead generation platforms
• Act as THE voice of our market, sharing insights with our sales, marketing, merchant success and product teams so we can be exceptional at responding to market needs
• Maintain meaningful partnerships with prospects - you know a loss is never permanent

Your experience:

• You’ve done cold outbounding
• Experience selling a B2B product
• You’ve mastered a CRM in a previous role (we use HubSpot)
• You have a history of meeting (or exceeding!) quotas throughout your career
• Can share a couple examples of when you’ve taken a loss and relentlessly turned it into a win
• You ask curious questions to do your job effectively
• You understand Loop’s value proposition and are excited about selling the product

In a perfect world, Loop wouldn't exist. If we had our way, we'd live in a world where we're mindful about how we consume, we love every product we own, and we share values with the brands who create them. In reality, commerce isn't perfect and often breaks. Loop creates second chances.

We're starting by revolutionizing the post-purchase experience. We've taken one of the most fragile commerce interactions - returns - and turned it into something consumers actually love, and that deepens our connection to brands and products.

We take connection seriously on the inside, too. We're building a work experience that allows you to Be A Human First and prioritizes empathy and wellbeing. We view Loop as a special place in your career to shape the future of an industry and become a better person while doing it. You can grow faster here in a shorter amount of time - we'll give you space and trust you to fill it.

Learn more about us here: https://loopreturns.com/careers.

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