clients Nextbite

Director of Product - Consumer



Job Type






Skill Set



Job Details

About Nextbite
Nextbite is the only all-in-one virtual restaurant company to combine restaurant and technology expertise to help restaurants be more successful in the fast-growing off-premise dining model. Our leading restaurant technology solution, Ordermark, helps restaurants and virtual kitchens aggregate mobile orders across all the major online ordering service providers into a single dashboard and printer. Paired with this technology, Nextbite serves the on-demand revolution by creating a selection of highly visible, on-trend, delivery brands. We empower existing restaurants everywhere to serve more customers and earn more revenue.
By joining Nextbite you will have a front row seat to the rapidly changing restaurant landscape and the explosive online ordering industry.
*Nextbite has implemented a COVID-19 vaccine policy that all staff will be required to follow (with or without reasonable accommodations) in order to perform any in-person job functions or attend any in-person team events. If you have any questions on this policy, we will connect you with the appropriate People Ops team member for answers as we engage in the interview process.
About the Role
A core leader within our Product team you will facilitate the products end-to-end development from vision to delivery and everything in between. You'll translate insights into strategy and execution while leading a cross-disciplinary team. Reporting to the VP of Product, you will be responsible for achieving business goals by enhancing the consumer experience across web, native apps, new channels, and internal tools. You’ll translate ideas into strategy, moving them into action by building best practices, processes, clear and accessible documentation, training, and overall Product leadership of our consumer focused products.

The impact you will have:
What you will do in your first 90 days
  • Collect and analyze feedback from industry trends, consumers, stakeholders, and other teams to help shape our overall vision, themes, projects, requirements, and delivery of new products and features
  • Maintain robust communications with clients, colleagues, stakeholders, and leadership through a variety of stages
  • Continue clear project plans across multiple departments and internal /external stakeholders
  • Work with senior management to form and communicate a unified vision of our product
  • Lead your product team and coordinate cross-functionally with other teams and external stakeholders
  • Additional role responsibilities
  • Work with senior management to form and communicate a unified vision of our product
  • Lead your product team and coordinate cross-functionally with other teams and external stakeholders
  • Produce and/or review key product requirements documents (PRD)
  • Ensure products and releases are launched with the proper coordination, communications to all stakeholders, on schedule and with clear post launch process
  • Define how we will measure the success and effectiveness of products and track productivity and quality
  • Review data and presenting these results to suggest improvements and new product features
  • Work with the other Product Directors and Senior Technology leadership to create a healthy and productive team culture
  • Create and improve key product development processes, systems, and communications

What you bring to the role:
  • Proven record of successfully launching business/consumer products
  • 8+ years of relevant product experience, preferably at a tech, high-growth, or product-driven company
  • Deep experience with both the integration and use of insights and analytics tools like Segment, GA, Amplitude, Lookback
  • Detail-orientation; you thrive both in building, leading, and participating on teams that execute
  • Experience building consumer eCommerce systems, payments, analytics, personalization, and overall customer journey MarTech architecture
  • An owner mentality - interest in the intersection of technology, operations, and business
  • Ability to mobilize the entire organization towards a common goal
  • Proficiency to prioritize and articulate your product roadmap across business functions and geographies
  • Aptitude to inspire, motivate, and lead product managers, designers, engineers, and data scientists
  • Sense of urgency to execute the role’s responsibilities
  • Blending of strong business acumen, technical problem solving, and agile execution

What we offer:
  • A team that has transitioned to remote work impressively and remains highly collaborative and connected
  • Excellent growth opportunity and stock options for all full-time employees
  • Medical, dental, and vision (eligible on 1st of the month following start date)
  • Unlimited access to dedicated CFP through Origin for 1:1 assistance with financial planning (may include your partner!)
  • Paid company holidays and PTO for all full time employees, with unlimited PTO for salaried and 3 weeks accrued PTO for hourly
  • 401k with company match (eligible on 1st of the month following start date)
  • $60/month reimbursement for online-ordered meals
  • $250 annual reimbursement for work from home needs for all non-kitchen full-time employees
  • Bonusly - a team recognition platform with fun rewards
  • We pride ourselves in having a team that promotes diversity, inclusion, leadership, mindfulness, high initiative, energy, and passion.
As an equal opportunity and affirmative action employer, Nextbite believes in building a diverse team of talented individuals to contribute to our mission. If you think you have what it takes, but don’t necessarily meet every single point on the job description, we encourage you to apply. We love to meet people that believe in our mission and can contribute to the team in different ways.
Core to Nextbite's company values, we continually work to foster an environment where all are welcome, respected, empowered, and feel they can bring their whole self to work. In practice this means being an ally to those who are underrepresented, creating a safe and inclusive workforce, and ensuring our practices and processes are built to eliminate biases at every stage. We look forward to meeting you.
Our Values: Character counts. Be customer obsessed. Build something better. We win together. Be a catalyst.