What is the role?

• We are looking for a Senior Linux DevOps Infrastructure Engineer passionate about IT to join our Technical Operations team as a result of NMI's continued growth and investment in the underlying systems.
• The Technical Operations team is responsible for the running of all hardware and software within the production and office environment. This consists of a WAN connecting different sites over the globe which has to be highly available 24x7.
• There is an on-call rotation that will require you to receive alerts for the infrastructure outside of working hours and to respond within the SLA by either fixing or escalating the problem accordingly.
• This is a fully remote role, however if you live within a reasonable commutable distance, we'd love to see you in our office from time to time!

About Us

• NMI develops the most trusted payment software for mobile, online and in-store that is relied on in 38 countries, 24 hours a day, 365 days a year. With offices in Bristol, Chicago, Salt Lake City, Los Angeles and New York, our payment technology powers millions of customers worldwide, ensuring they can take payments worth billions, securely and reliably. You've probably used our software when ordering a burger, paying for parking, buying something online or booking a train ticket - without even realizing it!

A great place to work!

• At NMI we are proud of our people-first culture, we know that our people are what makes NMI great and they are at the center of everything that we do. We run Employee Engagement Surveys twice a year and are extremely pleased that our staff say our culture and the people are the best things about working at NMI, and we have to agree!
• We have a firm commitment to strengthening the diversity of our workforce, and therefore welcome and encourage applications from all communities and underrepresented groups.
• We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to NMI, as diversity makes us stronger.

What will I be doing?

This role focuses on the production data center infrastructure, including the hardware, operating systems and core software packages. You will be mainly focused on project work to evolve and improve the systems. The ideal candidate will have a strong background in major projects involving Linux Operating Systems, automation, monitoring and troubleshooting.

You will:

• Support the Technical Operations Team
• Maintain and troubleshoot Linux servers / DevOps applications
• Deliver end to end implementation of major projects
• Be part of the on-call rotation
• Have some exposure to Windows Server operating systems
• Maintain system documentation
• Perform incident resolution, root cause analysis of outages and implement solutions to systematic failures.
• Have an interest in helping transform systems and processes to handle sustained growth
• Complete automation of server builds and deployments using configuration management
• Develop monitoring scripts and systems
• Oversee hardware lifecycle management
• Perform private to public cloud migrations

Requirements

Do I have what it takes?

Essential Skills & Experience:

• Bachelor's Degree in Computer Science or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.
• 7+ years of experience in Linux/Unix systems engineering, architecture and analysis.
• Implementation of major projects
• Ansible, automation & scripting
• TCP/IP networking, hardware, datacentre administration
• TLS Certificates / PKI
• Excellent attention to detail
• Good communication skills; both written and verbal

Preferred Skills and Experience:

• AWS and/or GCP Cloud Infrastructure
• Hashi Corp Nomad/Consul/Terraform
• Kubernetes
• ELK Stack
• RabbitMQ
• Redis/KeyDB
• Knowledge of Windows operating systems
• VMware / virtualisation experience
• Knowledge of information security best practices

Do you feel like you have a slightly out of the ordinary career path or history? We are open to all walks of life and very willing to hear your story. Please don't feel like this should be a barrier to securing a great career at NMI! We appreciate success can come in all shapes and sizes. Fill in the 'Additional Info' box on our application to tell us more about your path.

Benefits

• Competitive salary and commission package
• 40 hours week with flexi-time
• Health, Dental and Vision Insurance
• Life, ADD, Short-term and Long-term Disability insurance
• 401k matching up to 4% after two months of service
• Flexible Spending Account/Dependent Care/Transit and Commuting Account
• Vacation and Sick time
• 13 Paid Holidays
• Gym membership discount
• Fun Culture Events (March Madness tournament, 80's day, Chili Cook-off, summer/winter parties)
• Casual dress
• Bonusly colleague reward scheme
• Employee referral scheme with generous financial reward
• We offer paid Parental Leave

Equal Opportunity

• NMI is committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex, age, marital status, national origin, sexual orientation or sexual identity, genetic information, citizen status (except those that do not have the legal right to be employed in the United States), disability, military service, service member, veteran status, or any other basis protected by applicable law.
• Please be aware that all offers of employment are made subject to receipt of satisfactory background and financial checks.
• Please be aware that NMI does not operate a license for the sponsorship of those who are not already eligible to work within the US. Unfortunately, therefore we cannot process any application from individuals unable to provide documentary evidence of their eligibility to commence work in the US.