clients Rutter

Product Engineer

Location

Worldwide

Job Type

Contract

Experience

N/A

Salary

N/A

Skill Set

Role

Product

Job Details

About

Rutter is building a universal API for commerce platforms.

Similar to the financial market before Plaid, the e-commerce market is split across hundreds of platforms, such as Shopify, Squarespace, Amazon, and others. Each of these platforms has its own app store or its equivalent, and the enterprising e-commerce developer must spend thousands of hours building integrations in order to access the entire e-commerce market.

Rutter is an integration layer letting any e-commerce tool build one integration to access any storefront or marketplace. We do this by providing an abstract schema representing products, orders, and customers. With its support for 20 platforms and growing, Rutter cuts integration time down from 4 years to 2 weeks, helping e-commerce developers get to market faster and build world-class companies.

By joining Rutter, you'll receive a competitive salary and a meaningful equity stake in a product that is loved by customers, making money, and experiencing hyper-growth.

Rutter is a Series A company backed by a16z, having raised 29M to date.

We’re also backed by several industry leaders: Zachary Perret (CEO, Plaid), Charley Ma (GM Fintech, Alloy), Juan Santa Cruz (CRO, Modern Treasury), Bob Young (CEO, Red Hat) Ravi Parikh (CEO, Airplane), Joshua Ma (CTO, Airplane and Benchling), Comma Capital (David Ongchoco & Adarsh Bhatt**)**, Basis Set Ventures, Haystack, Liquid2, the Chainsmokers (Mantis Capital), and Jim Lanzone (CEO, Yahoo).

The Mission

Rutter wants to enable new e-commerce experiences. We've seen an explosion of new software tools being built for merchants, and we know from our own experience building these tools that it is too hard to integrate with existing e-commerce platforms.

Today, the average e-commerce merchant uses 15-20 tools on top of their e-commerce platform of choice, from shipping software to marketing automation to generating returns and warranties. By making it easier to build these tools, Rutter will be at the center of a growing, massive market and aid the creation of new e-commerce tools and experiences.

The Role
You will:
  • Be the direct point of contact post-sale between our most valuable customers and the rest of our engineering team

  • Work directly with customers in both sales and support roles so you can help drive the product vision of the company

  • Be a hybrid of a customer success manager and a software engineer

You'll help shape:
  • Our future company culture

  • Our engineering and customer success practices

  • People that we hire

  • The direction & focus of our products

Skills and experience:
  • 1+ years of software engineering experience

  • You're excited about building for other engineers and working directly with customers

  • You have empathy working with customers in a B2B setting

  • You're a people person and enjoy interacting with customers face-to-face

Nice to haves:
  • Experience with Typescript, Node, React, and Postgres. However, languages can be learned: we care much more about your general engineering skill than your understanding of a particular language or framework

  • Experience working with API products

  • Experience interacting directly with customers

Where is it:

We're a remote-first US-based company, and with most employees in SF and NYC.

The Team
Engineering

Eric, Will, Danny, Phoebe, Brian, Wai, Taishi, Sagar, Frank, Wayde, Zev, Marko, Prathik, and Michael. A good portion of our team are YC alumni. Our team has built infrastructure and platform tooling at companies like Facebook, Blend, Instagram, Amazon, Amplitude, Scale, and Two Sigma.

GTM

Peter, Christine, Liz, Will, David, and Will. We’re YC alum and zero to one builders coming from companies like AnyRoad, Amplitude, Snowflake, and Clearbit.

Examples of what we've built:

Our product lives in our documentation. Here are some interesting features we've built:

  • A customizable merchant authentication component called Rutter Link

  • Syncing engines that handle data fetching and updates for all of our platform integrations

  • Access management controls for merchant credentials, which we refer to as Rutter Connections

  • A webhook handling system to deliver real-time store data updates

Rutter is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected class.

What’s the interview process like?

We’ll likely do a quick 30-minute phone call just to make sure we’re on the same page. After that, we typically have candidates do a series of formal but practical interviews--no trick/puzzle questions. (3-5 hours)

Compensation and Benefits
Health, wellbeing, and time off.

Rutter offers top-of-the-line benefits, including health, dental, and vision insurance. We also offer unlimited paid vacation and 10 observed holidays by country.

401K Match

Rutter makes it easy to save money for retirement. There’s also employer matching!

Parental leave

Rutter’s Parental Leave offers biological, adoptive, and foster parents paid time off to spend quality time with family.

Tools

You’ll receive all new equipment including a laptop, monitor, and any other accessories you need to do your best work.