💵 Venture capital-backed hyper growth company

🚀 Rapid career advancement with opportunities to learn

💰 Competitive salary and Performance bonus

🏖 Paid time off, Flexi-hour policy & Wellness benefits 

Embark on a journey to redefine B2B customer delight! We’re on the lookout for passionate individuals as Customer Champions who will orchestrate a symphony of satisfaction, turning each client interaction into a masterpiece of excellence. If you’re excited about crafting unforgettable experiences, let’s drive the future of customer enchantment together!

1. Customer Rhapsody:

• Be the maestro of B2B relationships, creating harmonious connections with clients
• Conduct a symphony of onboarding, ensuring clients dance into success seamlessly

2. Riff with Resolutions:

• Play a key role in resolving customer challenges, turning discord into delightful resolutions
• Strum preventative chords, keeping issues at bay and maintaining a sweet serenade of satisfaction

3. Choreograph Growth:

• Partner with the sales team to choreograph growth strategies and pirouette toward client expansion
• Dance through account management, ensuring clients waltz through our offerings with grace

4. Feedback Jazz:

• Jazz up our improvement initiatives by collecting and riffing on customer feedback
• Collaborate with the band (cross-functional teams) to compose a symphony of continuous improvement

5. Product Adoption Symphony:

• Lead the orchestra in ensuring seamless product adoption, helping clients hit the right notes with our offerings
• Fine-tune strategies to ensure customers groove effortlessly with our product lineup

• Hustler Spirit- Non Negotiable!
• A passion for customer satisfaction and excellence
• MBA in Business, Marketing, or a groove-worthy field
• Strong communication and interpersonal skills
• Problem-solving groove with a customer-centric mindset
• Familiarity with CRM software, the notes of customer support tools, and the melody of customer satisfaction

Envision a world without borders where a company can find, hire, and manage talent regardless of location. A world where you can find work that speaks to your passion without having to move to another place. Skuad enables this! 

Skuad is a global employment and payroll platform - we enable companies to employ contractors and full-time employees in over 160 countries, without the complexities of setting up a local legal entity.

With Skuad's unified platform, companies can -

• onboard new hires anywhere in the world in minutes
• run global payroll securely and with a single click
• stay 100% compliant with local employment laws
• manage benefits, work permits, timesheets, and more

Our leaders have over two decades of HR experience and expertise in building globally diverse and distributed teams, with a vision to create 1 million opportunities globally by 2027. We function well as a globally distributed team of driven individuals. We achieve this with a deep focus on providing value to our customers, learning from one another, and collaborating asynchronously and effectively while being committed to continuous learning & improvement

We raised $15 million in Series A funding in October 2022. This funding round brings the total raised to $19 million, including participation from returning investors Beenext and Anthemis.

With Skuad you'll have 😃 

• Ownership: You will own what you do. We are a results-driven team, which means we expect you to get things done.
• Endless support: You will always have the help you might need and the resources you need to deliver.
• Experiment: This is your playground. Come up with ideas, pitch them and take initiative. You will have a free hand to execute exciting ideas.
• Impact: Be a part of a world-class team where we are constantly working on something new and maximise the impact of the products we build.

If you are someone who wants to solve real-world challenges and enjoys finding elegant solutions to difficult problems, Skuad is the perfect workplace for you! 

Join us to build a global employment solution that is making opportunities accessible for talent and organisations across the world.

Founders

Sundeep Sahi, CEO

Has over 20 years in the industry with executive roles in product, analytics, and technology across startups and enterprises. Sundeep co-founded Indifi, worked at Microsoft, headed Wynk product to mention a few. He holds 3 patents in Distributed Applications and is adept at building and managing large distributed teams spanned across North America, Europe, India, and Australia.

Awards

Recognized under 30 Startups To Watch: The Startups That Caught Our Eye In January 2021 by INC42