💵 NASDAQ Listed-backed hyper-growth company

🚀 Rapid career advancement with opportunities to learn

💰 Competitive salary and Performance bonus

🏖 Paid time off, Flexi-hour policy & Wellness benefits

🚀 Truly Global & Diverse Team

• Lead and manage a team of talented shared services/operations professionals, ensuring high levels of engagement, productivity, and quality
• Build solid knowledge and ownership of operational processes within the team
• Develop and implement strategies to optimize shared services processes across the employee life cycle, including onboarding, payroll, and invoicing
• Focus on improving customer satisfaction through process excellence
• Support process standardization, automation, and continuous improvement initiatives in collaboration with product teams
• Monitor SLAs and key performance indicators (KPIs); implement action plans to address areas of concern
• Balance team health and productivity while ensuring compliance with regulatory requirements and internal policies
• Manage relationships with internal teams and external service providers globally
• Develop and implement training and development programs to enhance team skills and capabilities
• Participate in annual budget planning and monitor expenses to ensure adherence to budgetary constraints
• Oversee the performance of shared service systems, tools, and technologies
• Maintain strong operational controls and assess/mitigate associated risks

• Bachelor’s degree in Business, Operations Management, or a related field
• 8–12 years of experience in operations management, with a focus on payroll, shared services, and process optimization
• Proven track record of improving key metrics and achieving KPI goals
• Strong ability to work independently with a proactive, results-driven mindset
• Excellent written and verbal communication skills in English
• Strong interpersonal skills with the ability to effectively communicate across teams
• Demonstrated experience in leading and managing teams
• Experience collaborating with cross-functional teams and managing relationships with internal stakeholders and external service providers
• Strong analytical and problem-solving skills
• Experience in a startup or high-growth organization is a plus

Imagine a world without boundaries, where companies effortlessly discover, hire, and manage talent, regardless of geographical constraints. Skuad brings this vision to life. We're on a mission to democratize global talent and opportunities, making remote work accessible worldwide. Skuad empowers employers to effortlessly build, pay, and oversee exceptional global teams while handling the complexities of payroll, compliance, and taxation.

Our diverse, globally distributed team is passionate about fostering inclusive work cultures and enabling customers to thrive globally. Backed by leaders with over two decades of HR expertise, our goal is to create one million opportunities globally by 2027.

Having raised $15 million in Series A funding in Oct 2022, totaling $19 million with support from returning investors Beenext and Anthemis, we're committed to driving value, learning, and continuous improvement as a united global team.

In August 2024, Skuad was acquired by Payoneer. Payoneer (NASDAQ: PAYO) is a leading global payments platform that partners with freelancers, SMBs, marketplaces, and enterprises to solve their biggest payment challenges. Leveraging robust technology, compliance, operations, and banking infrastructure, Payoneer powers growth for entrepreneurs in emerging markets, Payoneer makes global commerce easy and secure. Skuad’s acquisition brings a key capability workforce management capabilities to Payoneer’s growing financial stack.

With Skuad you get to have:

Ownership: You will own what you do. We are a results-driven team, which means we expect you to get things done.

Endless support: You will always be able to reach the help you may need. You will have the resources you need to deliver.

Experiment: This is your playground. You will come up with ideas of your own, pitch them, and take them up. You will have a free hand to execute exciting ideas.

Impact: Be a part of a world-class team where we are constantly challenged with new things and maximize the impact of the products we build.