Expired!

clients Skuad

Head Of Operations

Location

Gurugram

Job Type

Full-time

Experience

7 to 10 years

Salary

N/A

Skill Set

Role

Head of Operations

Why you should join Skuad

💵 Venture capital-backed hyper growth company

🚀 Rapid career advancement with opportunities to learn

💰 Competitive salary and Performance bonus

🏖 Paid time off, Flexi-hour policy & Wellness benefits 


About the role

  • Lead and manage a team of talented shared services / operations professionals, ensuring high levels of engagement, productivity, and quality. Together, with your team build solid knowledge and ownership of operational processes
  • Develop and implement strategies to optimize shared services processes across the employee life cycle including onboarding, payroll and invoicing with the goal of improving customer satisfaction
  • The candidate would support process standardization, automation, and continuous improvement initiatives, working closely with the product teams
  • Monitor SLAs and key performance indicators (KPIs) and implement action plans to address any areas of concern, while balancing the health and productivity of your team. Simultaneously, ensure compliance with regulatory requirements and internal policies
  • Manage relationships with internal teams and external service providers, globally
  • Develop and implement training and development programs to enhance the skills and capabilities of the team
  • Participate in the development of the annual budget and monitor expenses to ensure compliance with budgetary constraints
  • Manage and monitor the performance of shared service systems, tools, and technologies, while maintaining sufficient controls and assessing and mitigating operational risks
  • Reporting to the Chief Operating Officer, this role will be on-site at the firm’s offices in Gurgaon (this is not a remote role)



Ideal candidate

  • Bachelor's degree in business, operations management, or a related field
  • Minimum of 7-10 years of experience in operations management, with a focus on payroll, shared services and process optimization
  • You have a proven track record of moving metrics and reaching your KPI goals
  • You can work independently and have the drive to make things happen
  • You have excellent written and verbal English language skills. You are a great communicator and have strong interpersonal skills
  • Proven track record of leading teams
  • Experience working with cross-functional teams and managing relationships with internal stakeholders and external service providers
  • Strong analytical and problem-solving skills
  • Experience in a start-up / high growth organization is a plus

About Skuad

Envision a world without borders where a company can find, hire, and manage talent regardless of location. A world where you can find work that speaks to your passion without having to move to another place. Skuad enables this! 


Skuad is a global employment and payroll platform - we enable companies to employ contractors and full-time employees in over 160 countries, without the complexities of setting up a local legal entity.


With Skuad's unified platform, companies can -


  • onboard new hires anywhere in the world in minutes
  • run global payroll securely and with a single click
  • stay 100% compliant with local employment laws
  • manage benefits, work permits, timesheets, and more


Our leaders have over two decades of HR experience and expertise in building globally diverse and distributed teams, with a vision to create 1 million opportunities globally by 2027. We function well as a globally distributed team of driven individuals. We achieve this with a deep focus on providing value to our customers, learning from one another, and collaborating asynchronously and effectively while being committed to continuous learning & improvement


We raised $15 million in Series A funding in October 2022. This funding round brings the total raised to $19 million, including participation from returning investors Beenext and Anthemis.


With Skuad you'll have 😃 


  • Ownership: You will own what you do. We are a results-driven team, which means we expect you to get things done.
  • Endless support: You will always have the help you might need and the resources you need to deliver.
  • Experiment: This is your playground. Come up with ideas, pitch them and take initiative. You will have a free hand to execute exciting ideas.
  • Impact: Be a part of a world-class team where we are constantly working on something new and maximise the impact of the products we build.


If you are someone who wants to solve real-world challenges and enjoys finding elegant solutions to difficult problems, Skuad is the perfect workplace for you! 


Join us to build a global employment solution that is making opportunities accessible for talent and organisations across the world.



Founders

Sundeep Sahi, CEO

Has over 20 years in the industry with executive roles in product, analytics, and technology across startups and enterprises. Sundeep co-founded Indifi, worked at Microsoft, headed Wynk product to mention a few. He holds 3 patents in Distributed Applications and is adept at building and managing large distributed teams spanned across North America, Europe, India, and Australia.


Awards

Recognized under 30 Startups To Watch: The Startups That Caught Our Eye In January 2021 by INC42