clients Skuad

HR Operations Specialist [Vietnam]

Location

Hanoi, Ho Chi Minh City

Job Type

Full-time

Experience

5 to 8 years

Salary

N/A

Skill Set

Role

HR Admin

Why you should join Skuad

๐Ÿ’ต Venture capital-backed hyper growth company

๐Ÿš€ Rapid career advancement with opportunities to learn

๐Ÿ’ฐ Competitive salary and Performance bonus

๐Ÿ– Paid time off, Flexi-hour policy & Wellness benefits 


About the role

  • Become our in-house HR expert for the country/region and handle all people-related matters as they may relate to the EOR employee lifecycle at Skuad
  • Own and drive EOR employee lifecycle: onboarding, orientation, employee support, benefits, employee exit
  • Provide a high level of support to our EOR employees and be their point of contact for any HR-related queries
  • Admin support: generation of reports, employment verification letters, HRIS administration
  • Provide a high-touch local experience where required, and help the product and operations team to create systems that can scale with Skuad
  • Work with country product dev team to standardize employee life cycle structure 
  • Coordinate with the customers, HR Ops Lead, and CSMs to ensure customer issues are resolved in one working day
  • Learn and drive Platform adoption and ensure that the processes are run on the platform


What will you do? ๐Ÿค”


  • Adherence to Onboarding/Offboarding SLAs
  • OKR Dashboard of the Region
  • Resolving queries within 24hrs
  • Knowledge expertise of the region (score 90% and above in assessments)
  • 4 hours of mandatory training to upskill yourself 
  • Ensuring the teamโ€™s adherence to a training session
  • Teamโ€™s Happiness Index

Ideal candidate

  • 5-8 years of experience as an HR Onboarding Specialist, HR Ops, or in a relevant HR field
  • Hands-on experience/knowledge of policy administration, Compensation & payroll is a must in the Vietnam region. Knowledge of the same for multiple geographies will be a bonus
  • Experience of using any known HRMS platform thoroughly
  • Excellent verbal and written communication skills
  • Excellent organizational skills and attention to detail
  • Bachelor's degree/ MBA in Human Resources Management or similar field
  • Demonstrated ability to perform in an entrepreneurial setting, working independently across multiple groups, and thriving in a high-pressure and rapidly growing environment


Note: 

  1. Extensive experience in HR Operations within Vietnam is a must-have.
  2. Local labour law, Labour outsourcing establishment, and Payroll knowledge with HR ops experience in Vietnam are must-haves.
  3. Good fluency in English is must to have.

About Skuad

Envision a world without borders where a company can find, hire, and manage talent regardless of location. A world where you can find work that speaks to your passion without having to move to another place. Skuad enables this! 


Skuad is a global employment and payroll platform - we enable companies to employ contractors and full-time employees in over 160 countries, without the complexities of setting up a local legal entity.


With Skuad's unified platform, companies can -


  • onboard new hires anywhere in the world in minutes
  • run global payroll securely and with a single click
  • stay 100% compliant with local employment laws
  • manage benefits, work permits, timesheets, and more


Our leaders have over two decades of HR experience and expertise in building globally diverse and distributed teams, with a vision to create 1 million opportunities globally by 2027. We function well as a globally distributed team of driven individuals. We achieve this with a deep focus on providing value to our customers, learning from one another, and collaborating asynchronously and effectively while being committed to continuous learning & improvement


We raised $15 million in Series A funding in October 2022. This funding round brings the total raised to $19 million, including participation from returning investors Beenext and Anthemis.


With Skuad you'll have ๐Ÿ˜ƒ 


  • Ownership: You will own what you do. We are a results-driven team, which means we expect you to get things done.
  • Endless support: You will always have the help you might need and the resources you need to deliver.
  • Experiment: This is your playground. Come up with ideas, pitch them and take initiative. You will have a free hand to execute exciting ideas.
  • Impact: Be a part of a world-class team where we are constantly working on something new and maximise the impact of the products we build.


If you are someone who wants to solve real-world challenges and enjoys finding elegant solutions to difficult problems, Skuad is the perfect workplace for you! 


Join us to build a global employment solution that is making opportunities accessible for talent and organisations across the world.



Founders

Sundeep Sahi, CEO

Has over 20 years in the industry with executive roles in product, analytics, and technology across startups and enterprises. Sundeep co-founded Indifi, worked at Microsoft, headed Wynk product to mention a few. He holds 3 patents in Distributed Applications and is adept at building and managing large distributed teams spanned across North America, Europe, India, and Australia.


Awards

Recognized under 30 Startups To Watch: The Startups That Caught Our Eye In January 2021 by INC42