💵 NASDAQ Listed-backed hyper-growth company

🚀 Rapid career advancement with opportunities to learn

💰 Competitive salary and Performance bonus

🏖 Paid time off, Flexi-hour policy & Wellness benefits

🚀 Truly Global & Diverse Team

Develop and Maintain Knowledge Repositories 

• Build and manage a centralized repository of HR policies, procedures, templates, best practices, and bid responses across countries. 
• Ensure all documentation is updated, accurate, and easily accessible to Sales, CSM, and Ops teams. 
• Standardize bid responses by developing a library of pre-approved content for quick and efficient proposal submissions. 

Bid Management & Advisory Support 

• Partner with the Sales team to understand client queries, draft accurate responses, and provide subject matter expertise on HR operations. 
• Collaborate with Legal, Compliance, and Finance teams to ensure bid responses align with regulatory and operational standards. 
• Track common queries in client queries and proactively create response templates to improve turnaround time. 
• Provide insights and recommendations on pricing strategies, competitive positioning, and HR-related bid terms. 

Content Creation and Curation 

• Develop high-quality content such as FAQs, guides, manuals and training materials and presentations  
• Work closely with HR Ops to gather and curate relevant HR and compliance-related information. 
• Ensure consistency and clarity in all client-facing documents and knowledge materials. 

Data Analysis and Reporting 

• Monitor and analyze usage and effectiveness of knowledge management systems. 
• Generate reports and metrics to measure the impact of knowledge management initiatives and bid success rates. 
• Track and evaluate win/loss rates of bids, gathering insights to refine future responses. 

• Bachelor’s degree in Human Resources, Business Administration, Information Management, or a related field.
• 3-5 years of experience in HR or operations environment preferably with a role involving knowledge management 
• Experience with knowledge management systems, content management platforms, and collaboration tools is a plus 
• Strong organizational and project management skills 
• Excellent written and verbal communication skills 
• Proficiency in creating and managing documentation and training materials 
• Ability to analyze data and generate actionable insights 
• Strong interpersonal skills and the ability to collaborate effectively with cross-functional teams 
• Proficient in using knowledge management tools and platforms (e.g., Confluence, Notion) 
• Familiarity with HR software systems (e.g., HRIS, LMS) 
• Advanced skills in Microsoft Office Suite (Word, Excel, PowerPoint) 

Imagine a world without boundaries, where companies effortlessly discover, hire, and manage talent, regardless of geographical constraints. Skuad brings this vision to life. We're on a mission to democratize global talent and opportunities, making remote work accessible worldwide. Skuad empowers employers to effortlessly build, pay, and oversee exceptional global teams while handling the complexities of payroll, compliance, and taxation.

Our diverse, globally distributed team is passionate about fostering inclusive work cultures and enabling customers to thrive globally. Backed by leaders with over two decades of HR expertise, our goal is to create one million opportunities globally by 2027.

Having raised $15 million in Series A funding in Oct 2022, totaling $19 million with support from returning investors Beenext and Anthemis, we're committed to driving value, learning, and continuous improvement as a united global team.

In August 2024, Skuad was acquired by Payoneer. Payoneer (NASDAQ: PAYO) is a leading global payments platform that partners with freelancers, SMBs, marketplaces, and enterprises to solve their biggest payment challenges. Leveraging robust technology, compliance, operations, and banking infrastructure, Payoneer powers growth for entrepreneurs in emerging markets, Payoneer makes global commerce easy and secure. Skuad’s acquisition brings a key capability workforce management capabilities to Payoneer’s growing financial stack.

With Skuad you get to have:

Ownership: You will own what you do. We are a results-driven team, which means we expect you to get things done.

Endless support: You will always be able to reach the help you may need. You will have the resources you need to deliver.

Experiment: This is your playground. You will come up with ideas of your own, pitch them, and take them up. You will have a free hand to execute exciting ideas.

Impact: Be a part of a world-class team where we are constantly challenged with new things and maximize the impact of the products we build.