💵 Venture capital-backed hyper growth company

🚀 Rapid career advancement with opportunities to learn

💰 Competitive salary and Performance bonus

🏖 Paid time off, Flexi-hour policy & Wellness benefits 

We are seeking a highly organised and detail-oriented Knowledge Management Specialist to join our Operations team. The ideal candidate will be responsible for creating, managing, and optimising knowledge-sharing processes, ensuring that all Country-related information is accessible, accurate, and up-to-date. This role will support the HR team by improving operational efficiency, enhancing employee and client experience, and fostering a culture of continuous learning and knowledge sharing.

• Develop and Maintain Knowledge Repositories:
• Create and manage a centralised repository of HR policies, procedures, templates, and best practices across countries
• Ensure all documentation is up-to-date, accurate, and easily accessible to Sales/ CSM/ Ops team members

• Content Creation and Curation:
• Develop high-quality content such as FAQs, guides, manuals, and training materials.
• Collaborate with Country experts to gather and curate relevant information

• Knowledge Sharing and Collaboration:
• Implement and manage knowledge-sharing platforms (knowledge bases, collaboration tools)
• Promote and facilitate knowledge-sharing sessions, workshops, and training programs

• Process Improvement:
• Identify gaps in existing knowledge management processes and propose improvements
• Develop and document standardised processes and workflows for HR operations

• Data Analysis and Reporting:
• Monitor and analyse the usage and effectiveness of knowledge management systems
• Generate reports and metrics to measure the impact of knowledge management initiative

• Continuous Improvement:
• Stay updated on the latest trends and best practices in knowledge management and HR operations
• Recommend and implement new tools and technologies to enhance knowledge management capability

Key Competencies:

• Attention to Detail:
• Ensuring accuracy and consistency in documentation and knowledge resources

• Problem-Solving:
• Identifying issues and developing effective solutions to enhance knowledge management processes

• Adaptability:
• Adjusting to new information, changing conditions, or unexpected obstacles

• Initiative:
• Proactively identifying opportunities for improvement and driving positive change

• Collaboration:
• Working effectively with others to achieve common goals and foster a collaborative environment

• Education:
• Bachelor’s degree in Human Resources, Business Administration, Information Management, or a related field

• Experience
• 3-5 years of experience in HR or operations environment preferably with a role involving knowledge management
• Experience with knowledge management systems, content management platforms, and collaboration tools is a plus

• Skills:
• Strong organizational and project management skills
• Excellent written and verbal communication skills
• Proficiency in creating and managing documentation and training materials
• Ability to analyze data and generate actionable insights
• Strong interpersonal skills and the ability to collaborate effectively with cross-functional teams

• Technical Proficiency:
• Proficient in using knowledge management tools and platforms (e.g., Confluence, Notion)
• Familiarity with HR software systems (e.g., HRIS, LMS)
• Advanced skills in Microsoft Office Suite (Word, Excel, PowerPoint)

Envision a world without borders where a company can find, hire, and manage talent regardless of location. A world where you can find work that speaks to your passion without having to move to another place. Skuad enables this! 

Skuad is a global employment and payroll platform - we enable companies to employ contractors and full-time employees in over 160 countries, without the complexities of setting up a local legal entity.

With Skuad's unified platform, companies can -

• onboard new hires anywhere in the world in minutes
• run global payroll securely and with a single click
• stay 100% compliant with local employment laws
• manage benefits, work permits, timesheets, and more

Our leaders have over two decades of HR experience and expertise in building globally diverse and distributed teams, with a vision to create 1 million opportunities globally by 2027. We function well as a globally distributed team of driven individuals. We achieve this with a deep focus on providing value to our customers, learning from one another, and collaborating asynchronously and effectively while being committed to continuous learning & improvement

We raised $15 million in Series A funding in October 2022. This funding round brings the total raised to $19 million, including participation from returning investors Beenext and Anthemis.

With Skuad you'll have 😃 

• Ownership: You will own what you do. We are a results-driven team, which means we expect you to get things done.
• Endless support: You will always have the help you might need and the resources you need to deliver.
• Experiment: This is your playground. Come up with ideas, pitch them and take initiative. You will have a free hand to execute exciting ideas.
• Impact: Be a part of a world-class team where we are constantly working on something new and maximise the impact of the products we build.

If you are someone who wants to solve real-world challenges and enjoys finding elegant solutions to difficult problems, Skuad is the perfect workplace for you! 

Join us to build a global employment solution that is making opportunities accessible for talent and organisations across the world.

Founders

Sundeep Sahi, CEO

Has over 20 years in the industry with executive roles in product, analytics, and technology across startups and enterprises. Sundeep co-founded Indifi, worked at Microsoft, headed Wynk product to mention a few. He holds 3 patents in Distributed Applications and is adept at building and managing large distributed teams spanned across North America, Europe, India, and Australia.

Awards

Recognized under 30 Startups To Watch: The Startups That Caught Our Eye In January 2021 by INC42