clients Skuad

Manager, Global HR Operations

Location

Gurugram

Job Type

Full-time

Experience

5 to 8 years

Salary

N/A

Skill Set

Role

HR Manager

Why you should join Skuad

đź’µ NASDAQ Listed-backed hyper-growth company

🚀 Rapid career advancement with opportunities to learn

đź’° Competitive salary and Performance bonus

🏖 Paid time off, Flexi-hour policy & Wellness benefits

🚀 Truly Global & Diverse Team


About the role

As a Team Lead for the Shared Services team, you will be the first point of contact for employers' asks and will be accountable for the performance and delivery of the Shared Services Team. This role includes managing client relations as well as operations.


Team Management:

  • Lead, mentor, and develop HR Ops team to achieve their goals
  • Foster a collaborative team culture and ensure smooth communication


Operational Oversight:

  • Manage daily operational activities, ensuring SLA adherence
  • Develop and maintain SOPs, workflows, and process improvements


Program Management:

  • Plan, execute, and monitor key HR initiatives and programs
  • Ensure alignment with organizational goals and timelines4. Metrics and Reporting:
  • Track operational metrics, create dashboards, and provide actionable insights
  • Present regular updates to leadership and key stakeholders


Stakeholder Engagement:

  • Collaborate with cross-functional teams, vendors, and clients to ensure seamless operations
  • Act as the primary point of contact for escalations and issue resolution

Ideal candidate

  • 5–8 years of experience in HR Operations or a related field
  • Proven track record in managing teams and executing programs
  • Strong analytical and data-driven mindset
  • Proficiency in project management tools
  • Excellent interpersonal and communication skills
  • Knowledge of global HR compliance and payroll processes is a plus

About Skuad

Imagine a world without boundaries, where companies effortlessly discover, hire, and manage talent, regardless of geographical constraints. Skuad brings this vision to life. We're on a mission to democratize global talent and opportunities, making remote work accessible worldwide. Skuad empowers employers to effortlessly build, pay, and oversee exceptional global teams while handling the complexities of payroll, compliance, and taxation.


Our diverse, globally distributed team is passionate about fostering inclusive work cultures and enabling customers to thrive globally. Backed by leaders with over two decades of HR expertise, our goal is to create one million opportunities globally by 2027.

Having raised $15 million in Series A funding in Oct 2022, totaling $19 million with support from returning investors Beenext and Anthemis, we're committed to driving value, learning, and continuous improvement as a united global team.


In August 2024, Skuad was acquired by Payoneer. Payoneer (NASDAQ: PAYO) is a leading global payments platform that partners with freelancers, SMBs, marketplaces, and enterprises to solve their biggest payment challenges. Leveraging robust technology, compliance, operations, and banking infrastructure, Payoneer powers growth for entrepreneurs in emerging markets, Payoneer makes global commerce easy and secure. Skuad’s acquisition brings a key capability workforce management capabilities to Payoneer’s growing financial stack.


With Skuad you get to have:

Ownership: You will own what you do. We are a results-driven team, which means we expect you to get things done.

Endless support: You will always be able to reach the help you may need. You will have the resources you need to deliver.

Experiment: This is your playground. You will come up with ideas of your own, pitch them, and take them up. You will have a free hand to execute exciting ideas.

Impact: Be a part of a world-class team where we are constantly challenged with new things and maximize the impact of the products we build.