💵 NASDAQ Listed-backed hyper-growth company

🚀 Rapid career advancement with opportunities to learn

💰 Competitive salary and Performance bonus

🏖 Paid time off, Flexi-hour policy & Wellness benefits

🚀 Truly Global & Diverse Team

• Be the main focal point of contact for everything client and EOR employees related.
• Periodic connect and feedback with the client and EOR employees via NPS surveys and check in calls.
• Advise and fulfil client requests efficiently and independently, using your sound judgement and problem-solving skills
• Grow product adoption rate among clients, educate and ensure adoption of Skuad platform across all stakeholders.
• Collaborate across various functions internally to address any issues end-to-end in a timely and productive manner
• Clearly communicate the progress of initiatives to stakeholders, with the ability to process feedback and adjust executive plans accordingly
• Execute client kick off calls and orientation calls to new employees with ability to do presentation of services life cycle and processes.
• Maintain data integrity on various internal applications 
• Build productive and trusting relationships with clients through meeting deliverable expectations and timelines and delivering superior customer service experience

The role is a hybrid one which is client-facing as well as administrative and data focus. The SSM will be responsible for client onboarding, employee orientation, and client payroll verification and invoicing processes as well. 

• 2-5 years of overall experience in HR Operations/ Assignment Support/ Client servicing/ Account management/ Global Mobility Support domain
• Knowledge of Global compensation, benefits and payroll administration will be a bonus
• Strong Problem-Solving and Conflict handling and resolving ability
• Multi-tasking ability with an eye for details
• Demonstrated ability to perform in an entrepreneurial setting, working independently across multiple groups and thriving in a high-pressure and rapidly growing environment.
• Minimum of bachelor’s degree in any discipline.

Imagine a world without boundaries, where companies effortlessly discover, hire, and manage talent, regardless of geographical constraints. Skuad brings this vision to life. We're on a mission to democratize global talent and opportunities, making remote work accessible worldwide. Skuad empowers employers to effortlessly build, pay, and oversee exceptional global teams while handling the complexities of payroll, compliance, and taxation.

Our diverse, globally distributed team is passionate about fostering inclusive work cultures and enabling customers to thrive globally. Backed by leaders with over two decades of HR expertise, our goal is to create one million opportunities globally by 2027.

Having raised $15 million in Series A funding in Oct 2022, totaling $19 million with support from returning investors Beenext and Anthemis, we're committed to driving value, learning, and continuous improvement as a united global team.

In August 2024, Skuad was acquired by Payoneer. Payoneer (NASDAQ: PAYO) is a leading global payments platform that partners with freelancers, SMBs, marketplaces, and enterprises to solve their biggest payment challenges. Leveraging robust technology, compliance, operations, and banking infrastructure, Payoneer powers growth for entrepreneurs in emerging markets, Payoneer makes global commerce easy and secure. Skuad’s acquisition brings a key capability workforce management capabilities to Payoneer’s growing financial stack.

With Skuad you get to have:

Ownership: You will own what you do. We are a results-driven team, which means we expect you to get things done.

Endless support: You will always be able to reach the help you may need. You will have the resources you need to deliver.

Experiment: This is your playground. You will come up with ideas of your own, pitch them, and take them up. You will have a free hand to execute exciting ideas.

Impact: Be a part of a world-class team where we are constantly challenged with new things and maximize the impact of the products we build.