Salary range: $100,000-$140,000

The Marketing Practice is an agency for the new, integrated era of B2B. We have over 500 B2B specialists globally, helping tech leaders create more sales today and better growth long term.

Our clients are some of the world’s biggest tech brands and fast-growth challenger firms. We work with them right across the funnel to deliver the type of growth that defines careers and wins awards. Our success comes from identifying, recruiting, and developing talented people like you. A job at TMP offers the chance to build on your capabilities every day, learning from the leading specialists you’ll work alongside and through our bespoke TMP Academy training program.

The Account Director role is critical to the overall success and health of our client relationships. We are looking for an experienced leader who is well-versed in client success, team management, and driving revenue through opportunity identification and pursuit.

You will lead accounts consisting of 1-4 clients with a total value of $2M+ in revenue. You have highly developed relationship management, communication, and advisory skills. You will lead the development and presentation of strategic marketing recommendations for enterprise clients. You thrive in a fasted paced environment but understand how to calmly handle challenging situations. You take ownership of your accounts, your career, and the team’s success. And you’re willing to be bold, bring new ideas, meet new people, and be a strategic leader to your clients.

Requirements

Client Leadership

• Be a strategic advisor to our clients and team by providing a strong POV on how to achieve outlined business goals.
• Attain a deep understanding of the client’s business and objectives.
• Build and grow strong relationships with our most valued clients and partners.
• Ensure all campaigns, programs, and projects are aligned with business goals and are being delivered according to expectations.
• Research and share strategic insights with clients.
• Develop proposals and statements of work in conjunction with agency team members.
• Lead clients and teams through annual and quarterly planning.
• Promptly address any client satisfaction issues.
• Represent the agency at industry functions and promote the agency.
• Proactively manage account financials ensuring overall account health, appropriate team allocation, and agency compensation.
• Regularly inform Leadership Team of account wins, losses, successes, and failures.
• Experience managing clients who have a heavy Media concentration. Understand the channels, tactics, and reporting for media.

Strategy and Growth

• Develop strategic, measurable campaigns and programs that produce results.
• Provide leadership and insights during strategy, ideation, and campaign execution.
• Meet with internal teams and clients regularly to review campaign progress and performance.
• Seek opportunities to expand the relationships and business within assigned accounts.
• Review and analyze past campaign results to uncover opportunities for improvement.
• Research, review, and synthesize insights for use in briefs, reports, and presentations.
• Stay on top of industry trends, innovations, and challenges.
• Seek opportunities for professional growth.
• Proactively manage account plans.

Team Management

• Mentorship and management of account team members.
• Team goal setting and tracking to manage performance.
• Identify growth and training opportunities for team members.
• Conduct regular performance reviews with direct reports.

Operations and Financials

• Negotiation and development of Statements of Work with clients.
• Provide accurate financial forecasts and financial transparency for clients.
• Initiate invoicing and reconciliation of budgets.
• Participate in the client satisfaction program.
• Produce case studies, client testimonials, and award submissions.

Key Experience or Skills:

• 8+ years’ experience working agency and/or client-side within a marketing leadership role
• Demonstrable experience solving complex B2B marketing challenges
• Experience in managing key client and partner relationships and comfortable communicating at C-Level both internally and externally
• Experience in developing marketing programs based on client/business objectives, and recommending marketing solutions to business challenges
• Experience managing clients who have a heavy Media concentration. Understand the channels, tactics, and reporting for media

Benefits

• Medical, dental, and vision insurance: Health is a priority worth investing in. We empower every employee to take charge of their health by providing comprehensive medical, dental, and vision insurance so they can perform at their best ability.
• Pre-tax flexible spending account (FSA) – healthcare, dependent care, and transit available: We are committed to saving you money as we provide high-quality healthcare that is as flexible and diverse as our team.
• 4% 401(k) contribution with no vesting period: We are invested in our employee’s careers. Each individual has the opportunity to build a future for themselves through a 401k, and we see that as a success for the company as well.
• Plentiful paid time off: Each employee has the freedom to choose how long they want to be away from work. We recommend at least 20 days of PTO, so employees can fully rest and avoid burnout.
• Sick leave (15 days annually): Illnesses are taken seriously at TMP. We provide 15 days of sick leave so employees can take their time to make a full recovery before returning to work.
• Holiday shutdown (December 26th - 29th): As the whole company shuts down for a few days, you can celebrate the holidays with loved ones.
• Parental leave:
• Primary caregiver: 12 weeks full pay and then 12 weeks 50% pay
• Secondary caregiver: 12 weeks full pay
• Frankie Mental Health: By partnering with Frankie, TMP prioritizes the well-being of each employee by ensuring they are supported and listened to.
• Employer-funded life, AD&D & disability insurance: TMP offers all employees life and AD&D insurance and makes sure you and your loved ones are protected in times of need.
• Fertility care: Parents working at TMP have full support from us to seek fertility care. We partner with Carrot to provide the best care for any family-forming journey you would like to follow.
• Company getaways: Whether it is a local office holiday party or a full-blown international trip, we at TMP believe in bonding through quality time spent together as a team.

We are currently eligible to hire within these US states:

AZ, CA, CO, FL, IL, NJ, NY, OR, TN, TX, UT, and WA.

Diversity equals increased creativity, which equals better results for all. We’re committed to equality of opportunity and applications from all individuals are encouraged. If you have a disability or additional need that requires accommodation, please don’t hesitate to let us know.