Operations Manager



Job Type






Skill Set


Management and Finance

Job Details


Trax’s mission is to enable brands and retailers to harness the power of digital technologies to produce the best shopping experiences imaginable. Trax’s retail platform allows customers to understand what is happening on shelf, in every store, all the time so they can focus on what they do best – delighting shoppers. Many of the world’s top CPG companies and retailers use Trax’s dynamic merchandising, in-store execution, shopper engagement, market measurement, analytics, and shelf monitoring solutions at scale to drive positive shopmnper experiences and unlock revenue opportunities at all points of sale. As pioneers in computer vision, Trax continues to lead the industry in innovation and excellence through development of advanced technologies and autonomous data collection methods. Trax is a global company with hubs in the United States, Singapore and Israel, serving customers in more than 90 countries worldwide. To learn more, visit www.traxretail.com.

Role: Operations Manager - Americas

The Operations Manager will be responsible for Data Acquisition aspects in the regional projects: Collection flow design, risk mitigation, DB setup, user training, collection vendor management, and quality monitoring and enforcement. They will work under the regional Data Acquisition Lead to establish best practices for data collection and design new collection processes, and answer data acquisition inquiries.


  • Responsible for the design of collection for new projects
  • Setting up implementation of data in apps and systems
  • Design the best collection flow for Trax customers
  • Be the point of contact for stakeholders for data acquisition inquiries
  • Management of third-party collection vendors (when applicable)
  • Oversee the system setup related to collection, monitoring, and projects
  • Monitor progress, quality, and completion of the different audit initiatives
  • Responsible for training and feedback to the field teams
  • Work closely with R&D and Analytics team to ensure accurate and effective reporting per project

Mexico City

  • Strong analytical skills and understanding of how to interpret customer business needs and translate them into application and operational requirements
  • Has experience and enjoys both working independently and collaboratively with a team
  • Experience working with information systems
  • 2+ years of experience in technological project management/implementation
  • Experience working with information systems
  • Experience in Ad Ops/Retail/CPG/FMCG market - advantage
  • Diligent with attention to detail
  • Excellent oral/written communication and interpersonal skills
  • Fluency in Brazilian Portuguese, Latin Spanish, and English