clients Trigger

Senior Product Manager

Location

US or Canada

Job Type

Full-time

Experience

N/A

Salary

N/A

Skill Set

Role

Product

Job Details

ABOUT US

Trigger invents unrivaled mixed reality experiences for the world’s top brands. From major marketing campaigns to powerful enterprise solutions, our work combines premiere content with the latest technology, blending physical and digital worlds in innovative yet measurable ways.

Founded in 2005, Trigger is a Los Angeles-based agency with more than 200,000 hours of development in AR, VR, and XR. Trigger is a showcase developer for Snap, Vuforia, Google, Avegant, and ODG. Our portfolio includes work for Disney, Lucasfilm, Sony Pictures, LEGO, Honda, Adidas, NBA, and many more high-profile clients.

SUMMARY

Trigger is looking for a full-time Senior Product Manager to support external clients and partners with AR/VR products (which we call XR or “Mixed Reality” products). In this role you will develop user-centric solutions and define value propositions to achieve target outcomes for brands and businesses. Our ideal candidate has previous agency experience in a client-facing role as well as extensive experience producing complex digital projects. This role is a part of our Product department and reports to our Director of Product.

Remote U.S. and Canadian candidates may apply. Remote workers in any area of the listed countries are acceptable so long as they are willing to work Trigger's hours in Pacific Standard Time.

RESPONSIBILITIES

  • Lead discovery efforts for new products by gathering user insights, brand values, stakeholder/business requirements and vision, competitive landscape, market opportunities, market trends, and opportunities
  • Articulate and prioritize key “problems to solve” and work with XR innovators designers to develop delightful and effective approaches.
  • Collaborate with UX design to translate user needs into intuitive user flows and UI designs
  • Collaborate with production and engineering teams to translate product requirements into functional requirements and scoped design and engineering deliverables
  • Contribute to business strategy and develop core product roadmap working with key client stakeholders, partners, and Trigger teams
  • Manage stakeholder expectations
  • Drive user testing efforts alongside our UX team to test usability and validate hypotheses, desirability, and value for new features and functionality. Incorporate learnings into the product roadmap
  • Define product success criteria, and collect and analyze qualitative and quantitative data to measure performance
  • Manage live-ops and continually monitor analytics and performance data
  • Drive efforts to gather quantitative and qualitative user feedback to drive incremental improvements and optimizations
  • Align product team and cross functional stakeholders on the evolving product vision.
  • Help to develop benchmarks for Best in Class XR experiences

REQUIREMENTS

  • Mid- to senior-level background of digital product management experience (5+ years)
  • Are customer-obsessed. You are an evangelist for your end users and can turn complex problems into simple and elegant user experiences
  • Have a tolerance for ambiguity and demonstrate a willingness to approach complex design and technical challenges to drive solutions
  • Are a strategic thinker and focused on a product's North Star, not just feature development
  • Your passion for building great solutions motivates others
  • Are fluent in data analytics. You know which metrics matter to you most and are comfortable getting into the weeds of product data
  • Have strong collaboration and interpersonal skills, and are an effective and frequent communicator
  • You are organized and have a strong attention to detail, get the little things right in addition to the big picture
  • You back your intuition with user data and best practices to drive internal and external alignment
  • You are willing to take chances and try out solutions
  • Are passionate about driving the future of XR for retail, marketing, sports and entertainment
  • You care deeply about creating an inclusive and fun work environment

BONUS POINTS FOR

  • Technical background
  • Previous XR experience
  • UX design interest/training
  • Marketing background
  • Great sense of humor
  • Humility

OUR VALUES & CULTURE

At Trigger, we care deeply about maintaining a positive culture, as emphasized in our Core Values:

  • Empower Each Other: We believe in the power of collaboration; lifting each other up is just as important as pulling your own weight. There is real value in a diverse, inclusive, and supported team and we commit to doing right by our people.
  • Make a Difference: Whether for our employees, projects, clients, or the world, we strive to make a difference any way we can. We can do more than just make cool stuff—we want to give back and make the world a better place, too.
  • Foster Innovation: We don’t rest on our past successes, we build upon them. Our drive to create, improve, and innovate is constantly fueled by our willingness to embrace new challenges. If we can’t find a way forward, we’ll forge a new path.
  • Strive for Excellence: Quality is our priority and we never settle for “good enough.” We always aim to go above and beyond and expect everyone to do their best.

OUR DIVERSITY & INCLUSION COMMITMENT

At Trigger, we know that justice, diversity, equity, and inclusion add a real and measurable value to our culture, our employees, and our work. We are committed to taking action that will create diverse representation at all levels of our organization and ensuring that Trigger is a safe, equitable, and supportive environment for all marginalized groups. We believe in the power of innovation and commit to embracing forward-thinking changes so we may become DE&I leaders and take action well ahead of what might be considered "the norm."

We encourage applicants from all backgrounds and identities to consider themselves for this role. We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.



PERKS & BENEFITS

  • Variety of Medical insurance options (including fully covered plans for you and your family if based in CA)*
  • Fully covered Dental, Vision, and Life insurance for you and your family*
  • Generous PTO plan that includes Vacation, Sick, Company-Wide Holidays, Floating Holidays, and Civic Engagement time off, with additional flexibility during the holiday season*
  • Half-day Fridays during the summer months
  • Monthly Health & Wellness reimbursement for gym, fitness, or mental health memberships*
  • Professional development support*
  • Paid parental leave for all new parents (including adoption and foster placements)*
  • 401(k) retirement plan through John Hancock*
  • Remote-friendly culture with frequent virtual events like Jackbox Happy Hours and our ongoing Dungeons & Dragons campaign

*Full-time employees only