What is Trusted Health?

• Trusted, Inc. is the leading digital labor marketplace and workforce management solution for the healthcare industry. We are headquartered in San Francisco but we've taken a digital-first approach to building our workforce and the majority of our team resides across the US and abroad.
• Trusted was founded in 2017 with a focus on the largest profession in healthcare: nursing. Since then, we've taken a process dominated by recruiters and phone calls and converted it to a fully digital experience, connecting nurses directly to job opportunities and handling benefits, payroll, onboarding, and compliance. Our platform provides full employer of record services for employers in all 50 states and the District of Columbia.
• In 2020, we launched our proprietary staffing platform, Works. Works helps hospitals solve one of their biggest challenges: filling every shift in an environment where demand for healthcare services and labor costs are increasing exponentially. With Works, facilities can create their own on-demand nursing workforce and manage all the details from a single system. Using predictive insights and recommendations, Works helps hospitals react to fluctuations in demand, while its staffing marketplace creates competition to fill open job requisitions with high-quality, active talent.
• Trusted has support from top institutional investors such as Craft Ventures, Felicis Ventures, StepStone Group, and Founder Collective, as well as healthcare innovators like Texas Medical Center, Mercy Health, Intermountain Ventures, Town Hall Ventures, and Healthbox. Most recently we closed a $149 million Series C round to fund our next stage of growth.

What we're looking for

• We are looking for a Senior Human Resource Business Partner (HRBP) to be the dedicated partner to join the People team. This role will provide coaching to managers at all levels, support change management, delivery of People programs, and be a thought partner to our executives and people managers. They will be consultative on tactics and strategies related to the full talent life cycle including but not limited to employee relations, performance management, change management, learning and development, compensation, and workforce planning.

Your responsibilities

• You'll be the dedicated business partner to our Sales & Marketing teams to help align and execute our people/business strategy
• Partner with and advise client groups on developing and implementing workforce planning strategies that facilitate the achievement of business goals and enable the business to cultivate a high-performing workforce
• Develop strong relationships and an in-depth understanding of clients' businesses while staying abreast of industry practices in order to advise on recruitment, staffing, internal mobility, retention, performance, and team member development strategies
• Advise management and leadership on resolving routine and complex employee relations situations
• Coach managers on performance improvement plans and documentation, and conduct investigations as needed
• Reduce legal risks and ensure regulatory compliance by maintaining knowledge of legal requirements relating to HR Management
• Advise managers on talent identification and proactive performance management throughout the year (e.g. performance discussions, coaching, counseling, providing feedback)
• Help client portfolios utilize L&D programs and identify career development and advancement opportunities that meet their individual and team needs
• Advise management when resolving day-to-day complex employee relations issues
• Reduce legal risks and ensure regulatory compliance by maintaining knowledge of legal requirements relating to HR Management
• Develop and lead complex HR initiatives, projects, and process improvements, promoting consistency in application across business units and geographic locations (Domestic or International)
• Programs may focus on compliance (US and Brazil, diversity, equity, and inclusion, enhancing the HR Network, branding, onboarding, and succession planning
• Collaborate with HR functional leads to facilitate seamless integration of full talent management life cycle service delivery to client groups
• Manage and execute the HR administration/transaction processing for client groups

Who you are

• People-focused. You're passionate about helping people. You have an uncanny ability to build trust, credibility, and relationships with clients, and teammates.
• A mentor and coach. You're passionate about equipping your leaders with the tools they need to lead successful and scalable teams. You are empathetic and understanding but have the ability to be objective too.
• An expert and consultant. You have a point of view about People's topics and are willing to share it, but also have a genuine curiosity and deep interest in the perspectives of others.
• Data-driven. You have proven analytical and problem-solving skills. You have the ability to analyze data, understand trends, and begin to develop recommendations for action based on the analysis.

You have

• Strong communication and influencing skills; you are able to build meaningful relationships with employees at all levels across the organization
• Strong organizational and business savvy which you use to problem-solve short and long-term issues and develop highly strategic talent solutions for the business
• Working knowledge of multiple human resource disciplines, including compensation practices, organizational diagnosis, employee and union relations, diversity, performance management, and federal and state respective employment laws

Experience:

• Building HR programs to help the company scale processes and build an exceptionally high-performing culture (i.e., leading from recommendation through design, development, rollout, and change management)
• Creating company and division-level talent strategies to manage complex organizational transformations (e.g., rapid growth, IPOs, M&A, company maturation)
• Consulting and coaching executive-level leadership in managing sensitive HR issues, Talent strategy and planning
• Experience partnering with sales and support organizations

We offer

• Paid vacation & sick time, paid family leave, and flexible work hours
• Employer-paid health insurance, vision, and dental
• Employer-paid life insurance
• Mindfulness and fitness reimbursement
• Monthly cell phone reimbursement
• Employer-sponsored 401k

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Trusted Health provides equal employment opportunity for all applicants and employees. All qualified applicants will be considered regardless of an individual's race, color, sex, gender identity or expression, religion, age, national origin, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, military or veteran status, or any other basis protected by federal, state or local laws. If you cannot submit your application due to a disability, please email [email protected]; we will reasonably accommodate individuals with disabilities to the extent required by applicable law.