📈 Opportunity in a company with a solid track record of performance

🎯 Mission-driven, customer centric organisation

🏡 🖥️ Remote friendly work culture

💰 Competitive salary and Performance bonus

• Provide technical support for Microsoft 365 and Azure services
• Communicate with customers via phone, email, or Microsoft Teams, per the customer’s preference
• Respond to all support requests, depending on severity
• Continuously improve customer satisfaction

Trusted Tech Team Cloud Support provides complementary Cloud Support for the following services:

• Outlook and Exchange Online
• Teams and Teams Admin Center
• SharePoint Online, OneDrive, and SharePoint Admin Center
• Azure IaaS and PaaS cloud offerings
• Endpoint Management with Intune
• Power Platform and Dynamics 365
• Microsoft 365 Defender
• Azure Active Directory

The following services are included in free Cloud Support:

• Reactive support for the products listed in the previous section
• How-to questions and Best Practices requests based on Microsoft documentation

The following are out-of-scope for all Cloud Support requests:

• Direct configuration or changes to the customer's environment
• Support for End-of-Life products outside the Microsoft support lifecycle

The following services are offered on a Time and Materials basis:

• Support for workloads such as Operating Systems, Configuration, or Code running within an Azure service
• Support for Non-Cloud products such as Windows, Exchange Server, and SQL Server
• Advisory services as defined above

Trusted Tech Team (TTT) is a leading cloud solutions provider and Microsoft Gold Licensing Partner offering an all-in-one solution to Microsoft 365 and Azure for medium to large-sized organizations.

Trusted Tech Team was founded on the premise of providing the best experience for purchasing software online while being entirely “by the book.” We strive to provide the most outstanding service in the industry alongside the most competitive prices.



Our one-stop-shop simplifies how organizations buy and manage their cloud subscriptions through our US-based Premier Support team - led by our in-house Microsoft licensing engineers. Customers are able to regain flexibility through our self-service portal to easily add/reduce licenses, receive consolidated invoices, opt for monthly terms, and more.

Featured on Forbes, CIO Review, Spiceworks, and other publications we have become one of the fastest-growing companies in the U.S.