clients Versed AI

Operations Manager



Job Type






Skill Set


Management and Finance

Job Details

Company Description

How robust are supply chains in this age of globalisation?

Recent experience shows not nearly enough.

In the last year we've seen toilet roll stockpiling at the start of the pandemic...

Semiconductor shortages stopping smartphone or electric car production...

Evidence of Modern Slavery in the fashion industry supply chain...

Myriad shortages caused by the Suez Canal blockage...

Container ships queued outside ports for weeks due to lorry driver shortages...

Warnings of empty Christmas stockings…

An imperative to reach Net Zero.

At Versed AI we're helping companies take action to address these issues with AI-powered supply chain visibility to multiple levels.

Our tech is cutting edge AI (NLP & ML) that surfaces previously-unknown supplier relationships. Our customers use this insight to make better decisions and take meaningful action - improving their supply chain's resilience, environmental and ethical performance.

Spun out from our CTO's PhD research at Cambridge University, we're backed by Founders Factory, Innovate UK, the Royal Academy of Engineering and a member of Tech Nation's Applied AI 2021 cohort.

Job Description

We are looking for an organised, resourceful and adaptable Operations Manager to support Versed AI as it scales. As a small business, we do not have individual teams for each of the business functions, hence this role is varied in nature. You will report to the COO and support the business delivery day to day as well as evolving our business operations. The major responsibilities of the role span business operations and reporting, HR and information security.

Roles and responsibilities:

Business Operations and metrics reporting:

  • Implement and manage weekly and monthly KPI/metrics dashboard, including product development, tech delivery, sales and marketing performance and customer delivery metrics

  • Own and facilitate the monthly teach hackathon, to solve key business challenges

  • Produce customer invoices; track and manage customer quote → invoice → payment cycle

  • Produce ad-hoc metrics data/materials to support other meetings as required - this may include customer meetings, investor meetings, sales meetings or Board meetings.

  • Manage team access to on-demand office space via our provider

  • Continually seek to improve the efficiency/effectiveness of the above where it will generate a positive return on investment for the business


  • Support the recruitment and onboarding of new starters, ensuring compliance with our ISO 27001 policies. This may include writing job descriptions, initial candidate screening, pre-work checks and managing the onboarding process.

  • Ensure internal HR data is maintained and updated in accordance with job moves/changes, such as end dates, probation periods and holiday entitlements. Provide job change data as an input to the monthly payroll process.

  • Ensure employees who leave the company are offboarded in accordance with the offboarding process. You will need to work with the Line Manager and the DevOps Engineer.

Information Security

  • Support the day to day implementation of ISO 27001, such as updating our supplier register, and new customer onboarding

  • Project manage the delivery of Information Security Actions


  • As a fast-moving startup we frequently evolve and plan/implement new projects, which you may be asked to join.

  • Organised and comfortable managing multiple priorities/topics in a fast-paced environment

  • Pragmatic and resourceful problem solver with a growth mindset

  • Clear written and verbal communication

  • A team player who can build relationships with both technical and non-technical teams

  • An understanding of the purpose of different business functions and their roles in supporting overall business performance.

  • Comfortable using and quickly adopting different business tools and technologies such as Jira, Miro, Google suite etc. Experience of implementing automations using no-code software e.g. Zapier is a nice to have.

  • Experience of software development projects desired but not essential

  • You will have a degree, ideally in a business-related field

Additional Information


You'll be joining a tight-knit team through the exciting stages of growing an AI tech business.

Our values are impactful and trusted - precisely what you'll be when you're helping the team to create game-changing value for Versed AI clients, particularly complex manufacturers.

We have a diverse range of nationalities in the team with locations spread across the UK, so you'll be joining a team comfortable with flexible working. We operate a mix of fully-remote and hybrid working (1-2 office days per week), so you'll be able to choose the best arrangement to suit your personal preference.


  • Flexible working location - we've been a virtual team since we started and also have access to co-working spaces in London and across the UK via our partnership with Flowspace.
  • Flexible working times - whilst you’ll be doing a full-time role, some of us work better at different times of day. We’re happy to agree working schedules that align with your best times, as long as there is enough overlap with the team to appropriately carry out your role
  • 33 days holiday per annum (including Bank Holidays)
  • Directly contribute to the growth of a VC-backed, Cambridge AI spin-out that's developing world-leading tech
  • The chance to solve difficult problems and ownership of the solutions to those problems
  • Opportunity to learn rapidly - you’ll be working with experienced tech pioneers in a fast-paced company and industry.
  • As a growing company, there will be opportunities for career progression as we bring new clients onboard and expand the team.