clients WP White Security

Remote Testing (QA) & Support Engineer


Europe Only

Job Type






Skill Set


Backend Programming

Job Details

Time zones: SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3)

Are you insatiably curious, with a penchant for experimentation and learning new things? Do you enjoy taking things apart and then putting them back together to understand how they work? If so, we have an open role you'll find very interesting.

We are looking for a Quality Assurance and Support Engineer to join our remote team. Your eye for detail and thorough investigation skills will be put to good use, looking for bugs in our suite of WordPress plugins and understanding the issues our customers are experiencing as quickly as possible.

Join us in helping WordPress administrators and website owners better manage and secure their WordPress websites, taking down bugs and ensuring customer satisfaction. Wearing a cape is encouraged but not required.

What you get to do:
  • Test our WordPress plugins through the different stages of development and release cycles. This includes user, functionality, regression, and compatibility testing.
  • Report discovered defects, inconsistent product operations, and possible product improvements in detailed reports.
  • Contribute to defect resolution by helping with the reproduction and investigation of reported issues.
  • Develop and document test environments and test cases.
  • Produce and maintain testing documentation, including test cases, test scripts, and test data.
  • Develop and maintain systems and solutions to automate testing processes.
  • Provide technical support to our plugin users either via email, phone, and/or remote access.
  • Report and follow through on issues reported by the users to deliver a working solution with prompt and accurate feedback.
  • Document technical documents in the form of notes and manuals.
  • Maintain good client relationships.

You should have:
  • Excellent verbal and written communication skills.
  • Good organizational skills.
  • 3+ years of experience in testing software and / or web applications, preferably WordPress plugins or themes.
  • 2+ years hands-on experience working with WordPress (either building, developing, testing, or managing WordPress websites, plugins and themes).
  • A good understanding of software testing concepts such as black-box testing, unit testing, user testing, automated and manual testing.
  • Sufficient knowledge of MySQL, HTML, PHP, and JavaScript.

Extra points if you are knowledgeable about any or all of the following:
  • Good understanding of PHPUnit & automated testing.
  • Ability to read and write code (junior development level).
  • Good understanding of Git and other systems used in the SDLC.

We are offering the following:
  • A challenging technical job in a fast-growing international startup.
  • 28 paid days off + the bank holidays of the country you live in.
  • All costs covered travel for business and meetups (for example, opportunity to travel to WordCamps).
  • Paid for software, books, and similar educational materials.
  • Career growth opportunities: we are a small growing company and are looking for a long-term engagement, and we would love to see you grow with us.

Interested? Here is how you can apply:

If you are interested and would like to join our team, please send us the cover letter and your CV to [email protected]. For more information about this and other vacancies we currently have please visit our careers page.

We look forward to hearing from you.