Bright Pattern
Bright Pattern provides an all-in-one, comprehensive, enterprise-grade contact center platform with all channels native ..
About Bright Pattern
Bright Pattern provides an all-in-one, comprehensive, enterprise-grade contact center platform with all channels native to the platform.
Highest Rated
Highest Rated Omnichannel Contact Center solution based on Analysts and Customer Reviews.
Simple Yet Powerful
Enterprise class functionality with highest ease of use.
Lowest TCO, Highest CSAT in the Industry
Bright Pattern has the lowest TCO and Highest CSAT of anyone in the industry.
Omnichannel Communications
Provide customers and agents seamless, personalized, effortless communications across all voice and digital channels.
Omnichannel Quality Management
Ensure quality on every interaction on every channel through AI-powered omni-channel quality management capabilities.
Bright Pattern Mobile
Powerful omnichannel mobile app that puts the power of an omnichannel contact center in the hands of every agent and every employee.
Pricing
1. Plan: Call Center Standard
- Price: Custom
- Voice-focused call center package
2. Plan: Digital CX
- Price: Custom
- Digital-focused contact center package
3. Plan: Omnichannel CX
- Price: Custom
- Bright Pattern Mobile
4. Plan: Bright Pattern Mobile
- Price: Custom
- Omni-enterprise CX Package
Significance to remote workers
Choosing cloud-based call center software with the most optimal tools is vital for your operations because it’s often the first in-depth glimpse of your company some customers have. A less-than-desirable customer experience can damage a relationship and sometimes even harm your company’s reputation. At the same time, positive experiences create a happy customer base, which is one of the most critical elements for growth.
Bright Pattern has put all the essential and advanced call center features together in one package, allowing your business to tailor its approach and deliver the ultimate customer experience.
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