About Click2Magic

Click2Magic is a Customer Live chat support Application. Talk to your customers and ensure seamless support with quick and commendable new features.

Live Chat for Sales

• Personalized Customer-Enterprise conversations. Make them believe what you give with this smart and best live chat software!

Set Permissions

• A super admin/admin can make/set permissions on the supervisor, agent, and moderator while adding an agent.

Canned Responses

• These are pre-defined responses that are enabled through your account dashboard. Canned Responses are frequently used by the customer support executives to send instant replies without typing the messages. The super-admin/admin can make them available only to specific support executives/properties.

Property(Website)

• Be it a Mobile website or browser. Click2Magic considers each website as a property.

Add Property

• A business owner/super-admin can add multiple properties to Click2Magic live chat support software, based upon the license they choose.

Agent

• An agent is a customer support executive who stays in touch with customers. He/She can simultaneously chat with various customers of multiple properties that are allocated to them.

Add Agent

• The super-admin has the privilege to add multiple customer support executives for each property and can make them as an Admin/Supervisor/ Agent/Moderator.