About Helpjuice

A knowledge base software designed from the ground up to help you scale your customer support, and, collaborate better with your team.

GOOGLE-LIKE SEARCH

Our search engine, unlike others, is built from the ground-up for knowledge base software – nothing else. We constantly observe how people search in knowledge bases and constantly improve our search engine.

EXTREMELY CUSTOMIZABLE

It’s 2023, don’t settle for your knowledge base to look like a template that people presume sucks. With Helpjuice we have dozens of custom-made themes, and hand-customize every knowledge base for you, for your needs (all for free).

SIMPLE, SIMPLE, SIMPLE (NO TRAINING REQUIRED)

Instantly author articles without having to sit on a 45-minute demo “learning” about the tool. Does this sound familiar to you?

ANALYTICS SO GOOD YOU WONDER HOW WE TECHNICALLY DO IT

With the Helpjuice Analytics, we tell you not only what people are searching for and not finding (every single tool does this), but rather who those people are, what you should be writing in your knowledge base, which articles need improvement and so much more.

CUSTOMER SUPPORT WOW

Ours is 5 minutes, personalized, and technical. Yes, you don’t have to wait days for someone ‘technical’ to respond to you, our team understands knowledge bases, and your account, and we’ll hand hold you through all your questions.

OPTIMIZED FOR SEO

A lot of times your customers go to Google before they go on to your website - our knowledge bases rank so well, they’ll always end up on them, after searching on Google.

MULTI-LANGUAGE SUPPORT

Support your growing global base of customers in their knowledge with multi-language support for your knowledge base - we support every single language and it’s easy to switch around languages from our authoring panel