About Back

Back gives employees a one-stop shop for work-related matters – whether it's an onboarding journey, a parental leave request, or a payroll question

Manage conversations at scale

It's never been easier to stay on top of employee communication across channels. With Back's web app, your team manages incoming requests and proactive outreach in one place. Employees continue to reach you via their channel of choice, no extra login needed.

Help employees help themselves

Spend less time answering questions by letting a self-service chatbot do the heavy lifting for you. Employees access relevant information from your HR systems or internal documentation directly from Slack, Microsoft Teams, or Google Chat. You're in control of who sees what.

Automate employee journeys

Drive productivity and retention with a consistent yet personalized experience at moments that matter. Back connects your systems and empowers any team to automate work. Hit the ground running with best practice journeys and tailor them to your needs.