About EasyChannel

EasyChannel is a multichannel eCommerce platform that allows businesses to sell their products online through multiple channels, including their website, online marketplaces, and social media.

Multichannel Listing

EasyChannel is the simplest way to list your products on multiple channels with just one click. With EasyChannel, there's no need to manually list products on each channel or keep track of inventory levels. Connect your store to EasyChannel, and our platform will take care of the rest. With EasyChannel, you can list products on multiple channels with one click, automatically keep inventory levels in sync, and save time by listing products in bulk. If you're looking for a simple and efficient way to list your products on multiple channels, EasyChannel is the perfect solution.

Inventory Management

EasyChannel is the perfect solution for inventory management. It streamlines your inventory management process and makes it easy to keep track of your inventory. EasyChannel provides a central place to manage your inventory and makes it easy to track your inventory levels, update item quantities, and track your sales.

Order Management

EasyChannel is the best multichannel order management system. It allows you to quickly sell and ship orders from multiple channels through a single system. It integrates with your existing eCommerce platform and accounting software and provides real-time visibility into your inventory levels across all channels. EasyChannel also offers powerful order routing capabilities, so you can automatically send orders to the most cost-effective fulfillment center. Using EasyChannel will help you reduce shipping costs, improve customer satisfaction levels, and increase overall efficiency.

Multichannel Help Desk

If you're looking for an easy-to-use help desk for your eCommerce business, EasyChannel is the best solution. Our intuitive platform makes creating and managing customer support tickets simple, allowing you to provide the best possible service to your customers. In addition, EasyChannel integrates with your existing eCommerce platform, making it easy to keep track of all customer interactions in one place. This makes resolving issues easy, quick, and efficient, ensuring that your customers are always happy.

About Freshdesk

Freshdesk is an intuitive customer support software that empowers your support teams to deliver timely and consistent support at any scale.

Ticketing made easy

Prioritize, categorize and assign tickets so you never lose track of them.

Resolve issues together

Work together as a team to quickly and efficiently solve customer problems.

Support across channels

Unify and manage all support-related communications from multiple channels on a single platform.

Manage your field workforce

Manage your end-to-end field service operations from right within Freshdesk

Increase your team’s productivity

Leverage Freshdesk's built-in capabilities to automate repetitive helpdesk tasks.

Help customers help themselves

Create a self service experience for customers with a knowledge base and forums.

Measure and improve efficiency

Identify problems, plan based on metrics and improve helpdesk performance.

Complete customization capabilities

Customize your workflows, customer portal, agent roles, and more to make the helpdesk truly yours.

State-of-the-art data security

Freshdesk ensures enterprise-grade security with features and comprehensive audits of networks, systems and regulatory compliances to protect our product and platform.

About HelpCenter App

HelpCenter is an intuitive, easy-to-set up and use customer service software for e-commerce to make your interactions with customers more effective.

FAQ Builder for E-commerce

Create a comprehensive FAQ page from scratch in 10 minutes for your eshop with our FAQ builder.

HelpDesk Ticketing System

Build customer loyalty and improve your team productivity with support desk software.

Live Chat Software

Allow your customers to communicate with businesses in real time.

Tabs

Organize your product descriptions with tabs.

About LiveAgent

LiveAgent is help desk software which helps you to increase satisfaction, profits and reduce time you spend on email.

Ticketing system

Handle all your customer inquires from one interface! Learn about LiveAgent's Ticketing system and its features.Read more about ticketing system

Live chat features

Discover advanced live chat features like proactive chat invitations and real-time typing view.Read more about live chat features

Call center features

LiveAgent's inbound call center can be used to handle large numbers of calls incoming from customers.…Read more about call center features

Social media help desk features

Need to improve your social media customer service? LiveAgent offers Facebook, Twitter, Instagram, and Viber integrations.Read more about social media help desk features

Customer service reporting

Start improving your service today by reviewing our customer service reports. Generate over 10 reports to…Read more about customer service reporting