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Support.cc Alternatives

About Support.cc

Support.cc by 500apps provides a superior customer experience across all channels, including email, social media, chat, and the phone.

What are the top Support.cc Alternatives?

Check out this list of the best Support.cc alternatives. Compare the top features, pricing, pros & cons and user ratings to suit your needs.

#1 Alternative

About EasyChannel

EasyChannel is a multichannel eCommerce platform that allows businesses to sell their products online through multiple channels, including their website, online marketplaces, and social media.

Multichannel Listing

EasyChannel is the simplest way to list your products on multiple channels with just one click. With EasyChannel, there's no need to manually list products on each channel or keep track of inventory levels. Connect your store to EasyChannel, and our platform will take care of the rest. With EasyChannel, you can list products on multiple channels with one click, automatically keep inventory levels in sync, and save time by listing products in bulk. If you're looking for a simple and efficient way to list your products on multiple channels, EasyChannel is the perfect solution.

Inventory Management

EasyChannel is the perfect solution for inventory management. It streamlines your inventory management process and makes it easy to keep track of your inventory. EasyChannel provides a central place to manage your inventory and makes it easy to track your inventory levels, update item quantities, and track your sales.

Order Management

EasyChannel is the best multichannel order management system. It allows you to quickly sell and ship orders from multiple channels through a single system. It integrates with your existing eCommerce platform and accounting software and provides real-time visibility into your inventory levels across all channels. EasyChannel also offers powerful order routing capabilities, so you can automatically send orders to the most cost-effective fulfillment center. Using EasyChannel will help you reduce shipping costs, improve customer satisfaction levels, and increase overall efficiency.

Multichannel Help Desk

If you're looking for an easy-to-use help desk for your eCommerce business, EasyChannel is the best solution. Our intuitive platform makes creating and managing customer support tickets simple, allowing you to provide the best possible service to your customers. In addition, EasyChannel integrates with your existing eCommerce platform, making it easy to keep track of all customer interactions in one place. This makes resolving issues easy, quick, and efficient, ensuring that your customers are always happy.

Pricing

1. Plan: Essential

  • Price: $29
  • Duration: 1 month
  • User(s): 3 teammates
  • 100 orders/month

3. Plan: Professional

  • Price: $74
  • Duration: 1 month
  • User(s): Unlimited teammates
  • 1000 orders/month

4. Plan: Growth

  • Price: $149
  • Duration: 1 month
  • User(s): Unlimited teammates
  • 5000 orders/month

You can check further details for pricing on this link

#2 Alternative

About LiveAgent

LiveAgent is help desk software which helps you to increase satisfaction, profits and reduce time you spend on email.

Ticketing system

Handle all your customer inquires from one interface! Learn about LiveAgent's Ticketing system and its features.Read more about ticketing system

Live chat features

Discover advanced live chat features like proactive chat invitations and real-time typing view.Read more about live chat features

Call center features

LiveAgent's inbound call center can be used to handle large numbers of calls incoming from customers.…Read more about call center features

Social media help desk features

Need to improve your social media customer service? LiveAgent offers Facebook, Twitter, Instagram, and Viber integrations.Read more about social media help desk features

Customer service reporting

Start improving your service today by reviewing our customer service reports. Generate over 10 reports to…Read more about customer service reporting

Pricing

1. Plan: Free

  • Price: $0/agent
  • Duration: 1 month
  • 1 Email ticketing – Incoming email accounts

2. Plan: Small

  • Price: $9/agent
  • Duration: 1 month
  • 1 Email ticketing – Incoming email accounts

3. Plan: Medium

  • Price: $29/agent
  • Duration: 1 month
  • 10 Email ticketing – Incoming email accounts

3. Plan: Large

  • Price: $49/agent
  • Duration: 1 month
  • 40 Email ticketing – Incoming email accounts

4. Plan: Enterprise

  • Price: $69/agent
  • Duration: 1 month
  • 100 Email ticketing – Incoming email accounts

You can check further details for pricing on this link

#3 Alternative
OL-LOGO.jpg
Open Loyalty
Easy-to-use
Customizable
Highly Integrable
Open Source

About Open Loyalty

Open Loyalty is world’s most flexible loyalty engine for creating customized loyalty and gamification solutions at any touchpoint, fast and at scale.

API-first loyalty program software that allows engaging customers with a fully personalized loyalty program

Open Loyalty API is flexible and modular, so you can choose the building blocks and mechanics to create an engagement or loyalty program you need.

Build dedicated customer loyalty program in weeks, not months

Start right away using blocks in the Open Loyalty marketing platform and build on top of them without hassle. Add new touchpoints, systems, and features to streamline unlimited amounts of data. Use components from our loyalty accelerator and ship your project faster.

Create a customer loyalty experience of any type, without limitations

Our headless architecture lets you concentrate on consistent customer experience across all touchpoints. Place your resources where your clients operate - in any of your front-end applications such as eCommerce, POS system or mobile app.

Introduce the loyalty system capabilities to your existing stack with well-designed responsibilities

Open Loyalty has a headless, event-driven core that makes it easy to integrate with your existing ecosystem. This is thanks to the robust API, webhooks, and access to queues. Use two-way communication between various systems to enable engagement and interactions.

Forget about painful upgrades, and always use the most up-to-date loyalty program software

Thanks to headless, microservices-ready architecture, you don’t have to worry about troublesome updates or migrations every year. Stay one step ahead of the market by always using the newest loyalty technology. We built Open Loyalty in association with top loyalty professionals and rewards program experts.

When is a headless loyalty platform a good fit?

A headless loyalty platform is a perfect fit when you have a complex infrastructure of multiple systems and touchpoints that have to be connected together. It’s also great if you plan to implement a personalized loyalty program on a massive scale and want to maximize the usage of existing systems.

Meet clients who use our customer loyalty management software

Open Loyalty is used by companies from various industries across the globe. Thanks to the modularity of the platform, brands combine various loyalty mechanics to implement loyalty programs of any shape much faster and without losing business agility.

Open Loyalty software fits loyalty programs of any size and shape

Our platform works like a framework for building a custom system. It fits every case where there’s a need for a loyalty engine for a dedicated loyalty program

#4 Alternative

About Return Prime

Return Prime helps you manage all returns, exchange and refunds at one place.

  • Customer friendly return portal with easy navigation. Verified by 1M+ customers
  • Automatically send return label and create replacement orders on Shopify
  • Refund to card or gift card (On any Shopify plan) along with other refund method
  • Allow store return, offer exchange with any product & set your own return policy
  • Connect your 3PL partner, mobile apps & many other apps with Return Prime

Pricing

1. Plan: Start

  • Price: $0
  • Duration: Forever
  • User(s): 1
  • 5 request per month

2. Plan: Grow

  • Price: $19.99
  • Duration: 1 month
  • **User(s):**Upto 2
  • $0.49 per additional request after 60 requests

3. Plan: Grow

  • Price: $49.99
  • Duration: 1 month
  • User(s): Add upto 2 users
  • $0.49 per additional request after 180 requests

4. Plan: Grow

  • Price: $99.99
  • Duration: 1 month
  • User(s): 1
  • $0.49 per additional request after 450 requests

5. Plan: Scale

  • Price: Undisclosed
  • Duration: Undisclosed
  • User(s): Undisclosed
  • Access to Merchant success manager

You can check further details for pricing on this link

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