Account Manager Job Description

Account Manager job description will consist of the role, responsibilities, qualifications and technical or soft skills required



An account manager is responsible for establishing long-term connections with a portfolio of clients and networking with important corporate stakeholders and leaders. They coordinate to timely and effectively deliver solutions in accordance with customer needs and internal cross-functional teams.


  • Serve as point of contact for all customer accounts amongst various key stakeholders, both external and internal
  • Communicate with customers/clients to understand their needs, and explain solutions or product value
  • Build strong and long-lasting client relationships
  • Identify areas of improvement to meet sales quotas
  • Develop new business with existing clients
  • Prepare periodic reports and forecast key account metrics
  • Identify industry trends and learn about customer behaviour
  • Resolve/prevent customer pain points and close agreements to maximize profits


  • Proven work experience as an Account Manager, Key Account Manager, Sales Development Representative Sales or relevant role
  • Experience in delivering client-focused solutions based on customer needs
  • Proven ability to manage multiple projects at a time while paying strict attention to detail
  • Advanced MS Excel skills, along with CRM softwares like Salesforce or HubSpot
  • Ability to build rapport and collaborate with others within the company and externally
  • Understanding of product/service offered by the company

Soft Skills

  • Excellent verbal and written communications skills
  • Critical thinking and problem solving skills
  • Excellent listening, negotiation and presentation abilities
  • Performs a variety of task
  • Possess good leadership skills
  • A wide degree of creativity and latitude is desired


  • SaaS experience preferred
  • Expertise in Microsoft Office Suite, Google Apps, Salesforce and help desk support software

Promotion Stage

Key/Senior Key Account Manager, Team Leader, Department Manager, Business Unit Manager

Salary Range (in USD)

$36,000 - $96,000 per year


  • BA/BS degree in Business Administration, Sales, Communications, or related field

Reports To

Key/Senior Key Account Manager

Key Skills

MS Excel, GAAP

Other articles you might like

Software Developer

Ab Initio Developer

Ab Initio Developer is responsible for giving team status on a variety of projects. Their focus is t..

Learn more



We’re looking for an accountant who will be in charge of managing and reporting financial data. You’..

Learn more

Mobile Developer

Android Developer

Android Developers are responsible for the development and maintenance of applications. The creation..

Learn more

Software Developer

Backend Developer

A Backend Developer is responsible for managing the interchange of data between the server and the u..

Learn more

Software Developer

Blockchain Developer

A blockchain developer is responsible for designing, implementing, and distributing a secure blockch..

Learn more

Business Development

Business Analyst

A Business Analyst needs advanced organizational and planning skills, and ability to multitask in a ..

Learn more

Business Development

Business Development Manager

A Business Development Manager is someone who can help organization build a better brand and maximis..

Learn more

Software Developer

Cloud Engineer

A Cloud Engineer is in-charge of building and maintaining the cloud infrastructure for any organizat..

Learn more


Content Writer

The job of a Content Writer is to create plagiarism-free content for blog articles, social media and..

Learn more

Join the AllRemote community Accelerate the shift towards remote work