Housekeeping Job Description

The Housekeeping job description will consist of the role, Housekeeping duties and responsibilities, qualifications, and technical or soft skills required.

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Role

Are you passionate about creating a clean, hygienic, and welcoming environment? We are seeking a dedicated Housekeeping professional to join our team. As a Housekeeper at our place/organization, you will play a paramount role in maintaining the cleanliness and organization of our spaces, ensuring that every guest feels comfortable and at ease.

In this role of a Housekeeper, you will collaborate closely with our Operations Manager and other team members to ensure that all cleaning tasks are completed efficiently, accurately, and to the highest standard. Your main responsibilities will include dusting, vacuuming, mopping floors, sanitizing surfaces, and restocking supplies. You will also have the opportunity to contribute to process improvements and suggest new ideas to enhance our guests' experience.

We value growth and development. As a Housekeeper, you will have the opportunity to expand your skills and knowledge through ongoing training and mentoring. Additionally, there may be opportunities for advancement within our company as we continue to grow. What sets this role apart is our commitment to providing a unique experience for our guests.

By paying attention to detail and going above and beyond, you will help create a memorable stay for each individual. Join us and make a difference in our guests' lives.

Responsibilities

  • You shall ensure all areas of our place are clean and tidy
  • We expect you to dust, vacuum, sweep, and mop floors regularly
  • You will be responsible for cleaning bathrooms, including toilets, sinks, showers, and mirrors
  • Your Housekeeping duties and responsibilities include providing friendly and responsive service to guests or residents. You will be attending to special requests and ensuring guest satisfaction
  • We expect you to wash and fold laundry, as well as change bed linens
  • You shall maintain cleanliness in common areas such as hallways, stairs, and living rooms
  • Your Housekeeping duties and responsibilities include arranging furniture and decor in an aesthetically pleasing and functional manner and replenishing amenities such as toiletries and supplies
  • We expect you to keep storage areas organized and free from clutter
  • You will be responsible for emptying trash bins and disposing of waste properly
  • Your Housekeeping duties and responsibilities include operating and maintaining various cleaning equipment, including vacuum cleaners, floor buffers, and carpet cleaners
  • We expect you to report any maintenance issues or damages to management
  • You should adhere to safety protocols to prevent accidents and maintain a safe environment for guests, residents, or staff

Requirements

  • You should have experience in performing all aspects of general housekeeping tasks, including cleaning, dusting, vacuuming, mopping, and organizing
  • We expect you to be familiar with the proper use and maintenance of various cleaning equipment and supplies, such as vacuums, mops, brooms, and cleaning chemicals
  • You must have strong attention to detail to ensure that all areas are thoroughly cleaned and maintained according to our standards
  • It is important that you can prioritize tasks effectively and manage your time efficiently to complete all assigned cleaning duties within the given timeframe
  • We require you to have good physical stamina and strength as this role involves standing, walking, bending, and lifting heavy objects on a regular basis
  • You should be able to communicate effectively with other team members and follow instructions accurately to maintain a harmonious working environment
  • We value honesty and trustworthiness, so it is crucial that you handle confidential information and personal belongings with care and respect
  • Flexibility and adaptability are key qualities we look for, as you may need to adjust your schedule or tasks based on changing needs or special requests from clients

Soft Skills

Attention to detail, Reliability and dependability, Time management, Adaptability, Robust communication skills, Teamwork and collaboration, Stress management, Problem-solving, Professionalism and ethics, Empathy and respect, Patience, Conflict-resolution skills, Initiation and motivation

Bonus

  • Certifications or training in health and safety protocols, such as CPR, first aid, or OSHA (Occupational Safety and Health Administration) standards
  • Additional training or experience in customer service can be highly beneficial
  • Proficiency in using housekeeping management software, scheduling tools, or other computer programs

Promotion Stage

Housekeeping Supervisor, Assistant Executive Housekeeper, Executive Housekeeper

Salary Range (in USD)

$25,350 to $39,000 per year (Talent.com)

Qualifications

  • A high school diploma or GED
  • Vocational training programs or certifications in housekeeping or hospitality
  • Education in hospitality or hotel management

Reports To

Executive Housekeeper/Housekeeping Supervisor or Manager/General Manager/Department Head/Facility Manager/Human Resources

Key Skills

Thorough cleaning techniques, Knowledge of cleaning products, Sanitization, and disinfection, Knowledge of safety protocols, Customer service skills, Environmental skills, Laundry and linen management, Room setup and maintenance, Waste management, Proficiency in using cleaning equipment, Inventory, and management

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