Operations Manager Job Description

Operations Manager job description will consist of the role, responsibilities, qualifications and technical or soft skills required



The Operations Manager's role is mainly to make use of the right procedures and processes across the organization. The specific duties include strategic planning and execution, performance improvement, procuring material and resources, and securing compliance. Operations Managers should be well-versed in training and mentoring team members, finding ways to improve customer service, and implementing best practices across all stages.


  • Ensure all operations are carried on in the most cost-effective way
  • Improve operational management processes and procedures
  • Help the organization’s processes remain legally compliant
  • Formulate strategic and operational objectives
  • Examine financial data and reports to improve profitability
  • Perform quality controls and monitor production KPIs
  • Planning and managing all aspects of logistics operations including inbound/outbound logistics
  • Coordinating with the manufacturing department to ensure the timely and accurate carriage of goods
  • Help in providing effective and efficient warehousing and logistics operations


  • Proven work experience as an Operations Manager or similar role
  • Knowledge of organizational effectiveness and operations management
  • Experience in budgeting and forecasting
  • Familiarity with business and financial principles
  • Technical proficiency and data processing

Soft Skills

  • Problem-solving skills
  • Excellent communication and leadership skills
  • Outstanding organisational skills
  • A strong team player who can manage multiple stakeholders
  • Highly goal driven and work well in fast paced environments


  • Working knowledge of management software programs like NetSuite, QuickBooks, etc
  • Strong IT skills and experience in financial and account reporting

Promotion Stage

Director of Operations, Chief Operating Officer (COO)

Salary Range (in USD)

$45,000 - $1,00,000 per year


Degree in Business, Operations Management or related field

Reports To

Director of Operations/ Chief Operating Officer (COO)

Key Skills

Budget Development, Strong Negotiation, Risk analysis, Strategic Planning

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