Responsibilities

• Developing, installing, integrating, and troubleshooting ServiceNow applications
• Consuming Knowledge regarding the latest developments in one or more aspects of computer programming
• Training, documentation, and support to the organizational teams whenever required
• Design, develop and implement Service Catalog workflows, ITIL processes, ITAM, EM, Knowledge, Demand, and Release Management modules within the ServiceNow platform and integrations with external systems for the organizational growth
• Need to maintain detailed system documentation including design specs, maintenance, troubleshooting, deployment, disaster recovery, tech notes, testing, etc.
• Provide value-based assessments and workshops to help the customer maximize business results from ServiceNow software

Requirements

• X years of experience in ServiceNow development and IT Consulting
• Knowledgeable of UI/UX standards
• Experience in frameworks such as Core Data, Core Animation, etc
• Experience in building scalable solutions
• Experience in IT Service Management (ITIL); ServiceNow Platform/Scripting/APIs/Service Portal/Applications
• Familiar with SDLC and Agile methodologies