ServiceNow Consultant Job Description

ServiceNow Consultant job description will consist of the role, responsibilities, qualifications and technical or soft skills required



ServiceNow Consultant will be responsible for the development and support of ServiceNow implementation. This involves combining ITIL-based process consultancy with agile methods (scrum) and enhancing the company's ServiceNow delivery capability. Consultants need to define ServiceNow solutions and tailor them as per client requirements.


  • Developing, installing, integrating, and troubleshooting ServiceNow applications
  • Consuming Knowledge regarding the latest developments in one or more aspects of computer programming
  • Training, documentation, and support to the organizational teams whenever required
  • Design, develop and implement Service Catalog workflows, ITIL processes, ITAM, EM, Knowledge, Demand, and Release Management modules within the ServiceNow platform and integrations with external systems for the organizational growth
  • Need to maintain detailed system documentation including design specs, maintenance, troubleshooting, deployment, disaster recovery, tech notes, testing, etc.
  • Provide value-based assessments and workshops to help the customer maximize business results from ServiceNow software


  • X years of experience in ServiceNow development and IT Consulting
  • Knowledgeable of UI/UX standards
  • Experience in frameworks such as Core Data, Core Animation, etc
  • Experience in building scalable solutions
  • Experience in IT Service Management (ITIL); ServiceNow Platform/Scripting/APIs/Service Portal/Applications
  • Familiar with SDLC and Agile methodologies

Soft Skills

  • Excellent written and verbal communication
  • Ability to describe technical solutions in business terms
  • Adaptable to dynamic and fast-paced environments
  • Team player


ServiceNow experience with CSM and HR products a real plus

Promotion Stage

Manager-ServiceNow Consulting

Salary Range (in USD)

$87000 - $159000 per year


  • Bachelor’s degree in Information Technology/Systems, Computer Science and equivalent
  • ServiceNow Certified System Administrator

Reports To

Manager-ServiceNow Consulting

Key Skills

Service Catalog Workflows, ITIL Processes, ITAM, EM, JavaScript, HTML, AngularJS, REST APIs, Core Data, Core Animation

Other articles you might like

Software Developer

Ab Initio Developer

Ab Initio Developer is responsible for giving team status on a variety of projects. Their focus is t..

Learn more



We’re looking for an accountant who will be in charge of managing and reporting financial data. You’..

Learn more

Sales and Business Development

Account Executive

At our organization, we are seeking a talented and driven Account Executive to join our dynamic team..

Learn more


Account Manager

An account manager is responsible for establishing long-term connections with a portfolio of clients..

Learn more

Accounting and Finance

Accounts Payable

We are looking for a highly motivated and detail-oriented individual to join our team as an Accounts..

Learn more

Administrative and Clerical

Administrative Assistant

Degree in the field of Business Administration, Communications, or Public Administration. High Schoo..

Learn more

Mobile Developer

Android Developer

Android Developers are responsible for the development and maintenance of applications. The creation..

Learn more

Software Developer

Backend Developer

A Backend Developer is responsible for managing the interchange of data between the server and the u..

Learn more

Food Service and Hospitality


Join the vibrant team at our organization as a Barista and bring your passion for coffee to life! As..

Learn more

Software Developer

Blockchain Developer

A blockchain developer is responsible for designing, implementing, and distributing a secure blockch..

Learn more

Accounting and Finance


We are looking for a talented Bookkeeper to join our team. As a Bookkeeper at our organization, you ..

Learn more

Business Development

Business Analyst

A Business Analyst needs advanced organizational and planning skills, and ability to multitask in a ..

Learn more

Join the AllRemote community Accelerate the shift towards remote work