ServiceNow Consultant Job Description
ServiceNow Consultant job description will consist of the role, responsibilities, qualifications and technical or soft skills required
![image_2022-09-25_003332236.png](https://allremote-strapi.s3.ap-south-1.amazonaws.com/image_2022_09_25_003332236_2556edab7b.png)
Role
ServiceNow Consultant will be responsible for the development and support of ServiceNow implementation. This involves combining ITIL-based process consultancy with agile methods (scrum) and enhancing the company's ServiceNow delivery capability. Consultants need to define ServiceNow solutions and tailor them as per client requirements.
Responsibilities
- Developing, installing, integrating, and troubleshooting ServiceNow applications
- Consuming Knowledge regarding the latest developments in one or more aspects of computer programming
- Training, documentation, and support to the organizational teams whenever required
- Design, develop and implement Service Catalog workflows, ITIL processes, ITAM, EM, Knowledge, Demand, and Release Management modules within the ServiceNow platform and integrations with external systems for the organizational growth
- Need to maintain detailed system documentation including design specs, maintenance, troubleshooting, deployment, disaster recovery, tech notes, testing, etc.
- Provide value-based assessments and workshops to help the customer maximize business results from ServiceNow software
Requirements
- X years of experience in ServiceNow development and IT Consulting
- Knowledgeable of UI/UX standards
- Experience in frameworks such as Core Data, Core Animation, etc
- Experience in building scalable solutions
- Experience in IT Service Management (ITIL); ServiceNow Platform/Scripting/APIs/Service Portal/Applications
- Familiar with SDLC and Agile methodologies
Soft Skills
- Excellent written and verbal communication
- Ability to describe technical solutions in business terms
- Adaptable to dynamic and fast-paced environments
- Team player
Bonus
ServiceNow experience with CSM and HR products a real plus
Promotion Stage
Manager-ServiceNow Consulting
Salary Range (in USD)
$87000 - $159000 per yearQualifications
- Bachelor’s degree in Information Technology/Systems, Computer Science and equivalent
- ServiceNow Certified System Administrator
Reports To
Manager-ServiceNow Consulting
Key Skills
Service Catalog Workflows, ITIL Processes, ITAM, EM, JavaScript, HTML, AngularJS, REST APIs, Core Data, Core AnimationOther articles you might like
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